Department Lead & Sales Growth — Commission & Benefits

Von Maur, Inc.; West Fargo (ND); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Competitive wages

Commission incentive - the more you卖

Generous merchandise discount

Comprehensive benefits

401(k) retirement plan

No extended holiday hours

Promote from within philosophy - "end

Job summary

Von Maur, Inc. seeks a Department Manager to lead a team and uphold our reputation for outstanding customer service. You will motivate associates, develop relationships with customers, and drive department growth through coaching and merchandising.

You will ensure goals are met by coaching staff, analyzing performance, and resolving customer issues. This role requires flexibility for day, evening, and weekend shifts, with a strong focus on training and accountability.

Qualifications

• Motivate associates to deliver outstanding customer service – train, coach and lead by example.
• Develop relationships to grow your department business.
• Execute all duties of a sales associate and meet individual sales and account goals.
• Assess associate performance to improve the quality of service the customer receives, increase sales, and meet department goals.
• Provide feedback to associates on service, selling, and account statistics.
• Develop and implement solutions to solve customer problems and department needs.
• Be available to work a rotation of day, evening, and weekend shifts.

Responsibilities

• Motivate associates to deliver outstanding customer service and lead by example.
• Develop relationships to grow department business and achieve sales targets.
• Coach staff to meet individual and department goals and improve service quality.
• Assess performance and provide constructive feedback to improve customer experience.
• Resolve customer issues and implement department-improvement solutions.
• Support a rotation of day, evening, and weekend shifts.

Skills

Retail management

Customer service

Team leadership

Sales goals

Coaching and training

Job description

Von Maur, Inc. seeks a Department Manager to lead a team and uphold our reputation for outstanding customer service. You will motivate associates, develop relationships with customers, and drive department growth through coaching and merchandising.

You will ensure goals are met by coaching staff, analyzing performance, and resolving customer issues. This role requires flexibility for day, evening, and weekend shifts, with a strong focus on training and accountability.