Retail Team Lead: Grow Sales, Develop Talent, Earn Commission

Von Maur, Inc.; Town of Brooklyn (WI); Presencial; USD 60 000 - 75 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive wages

Commission incentive

Generous merchandise discount

Comprehensive benefits

401(k) retirement plan

No extended holiday hours

Promote from within philosophy

Resumo da oferta

Von Maur, Inc. is seeking a Department Manager to lead a busy department, coach associates, and drive sales while delivering exceptional customer service. The role focuses on building relationships with customers and teams to grow the department’s business and achieve goals.

You will train and guide staff, balancing service quality with sales targets. The position emphasizes internal development, merchandising the department, and maintaining high standards of customer experience.

Qualificações

• Experience leading associates in a retail environment.
• Strong relationship-building and customer service orientation.
• Track record of meeting or exceeding sales goals.

Responsabilidades

• Motivate associates to deliver outstanding customer service – train, coach and lead by example
• Develop relationships to grow your department business
• Execute all duties of a sales associate and meet individual sales and account goals
• Assess associate performance to improve the quality of service the customer receives, increase sales, and meet department goals
• Provide feedback to associates on service, selling, and account statistics
• Develop and implement solutions to solve customer problems and department needs
• Be available to work a rotation of day, evening, and weekend shifts

Conhecimentos

Team Leadership

Customer Service

Sales Strategy

Coaching & Development

Relationship Building

Descrição da oferta de emprego

Von Maur, Inc. is seeking a Department Manager to lead a busy department, coach associates, and drive sales while delivering exceptional customer service. The role focuses on building relationships with customers and teams to grow the department’s business and achieve goals.

You will train and guide staff, balancing service quality with sales targets. The position emphasizes internal development, merchandising the department, and maintaining high standards of customer experience.