Retail Team Lead: Commission, Growth & Benefits

Von Maur, Inc.; Barneveld (WI); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Competitive wages

Commission incentive

Merchandise discount

Comprehensive benefits

401(k) retirement plan

No extended holiday hours

Promote from within

Job summary

Von Maur, Inc. is seeking a Department Manager to lead a team in delivering exceptional customer service and driving department growth.

You will train and coach associates, build strong relationships with customers, and ensure sales goals are met through effective mentoring and performance management. This role emphasizes leadership, hands-on coaching, and strategic merchandising to optimize the department's results.

Qualifications

• Lead a team to deliver outstanding customer service.
• Provide training, coaching, and role modeling for associates.
• Build relationships to grow department business and drive sales.

Responsibilities

• Motivate associates to deliver outstanding customer service – train, coach and lead by example
• Develop relationships to grow your department business
• Execute all duties of a sales associate and meet individual sales and account goals
• Assess associate performance to improve the quality of service the customer receives, increase sales, and meet department goals
• Provide feedback to associates on service, selling, and account statistics
• Develop and implement solutions to solve customer problems and department needs
• Be available to work a rotation of day, evening, and weekend shifts

Skills

Customer service leadership

Train and coach

Relationship building

Sales goal management

Job description

Von Maur, Inc. is seeking a Department Manager to lead a team in delivering exceptional customer service and driving department growth.

You will train and coach associates, build strong relationships with customers, and ensure sales goals are met through effective mentoring and performance management. This role emphasizes leadership, hands-on coaching, and strategic merchandising to optimize the department's results.