Department Manager & Sales Leader | Commission & Growth

Von Maur, Inc.; Boston (KY); On-site; USD 55,000 - 80,000; Full time

Benefits offered by this job

Competitive wages

Commission incentive

Merchandise discount

Comprehensive benefits

401(k) retirement plan

No extended holiday hours

Promote from within philosophy

Job summary

Von Maur, Inc. is seeking a Department Manager to lead a dynamic retail team and drive department growth. You will coach associates, develop customer relationships, and ensure top-tier service while achieving sales goals.

In this role, you will balance training and daily operations, coordinating shifts and responding to customer needs with proactive, data-driven insights to enhance the overall shopping experience.

Qualifications

• Leadership and coaching of retail associates.
• Ability to train, coach, and lead by example.
• Strong focus on customer service excellence and relationship building.

Responsibilities

• Motivate associates to deliver outstanding customer service.
• Develop relationships to grow department business.
• Execute duties of a sales associate and meet sales/account goals.
• Assess performance to improve service quality and sales.
• Provide feedback on service, selling, and statistics.
• Develop and implement solutions for customer problems and department needs.
• Work a rotation of day, evening, and weekend shifts.

Skills

Leadership

Training

Customer service

Relationship building

Job description

Von Maur, Inc. is seeking a Department Manager to lead a dynamic retail team and drive department growth. You will coach associates, develop customer relationships, and ensure top-tier service while achieving sales goals.

In this role, you will balance training and daily operations, coordinating shifts and responding to customer needs with proactive, data-driven insights to enhance the overall shopping experience.