Denver Regional IT Service Desk Technician (Onsite)

Eating Recovery Center; Denver (CO); On-site; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off and parental leave

401(K) with company match

Tuition reimbursement

Job summary

A mental health care organization in Denver is seeking a Regional Service Desk Technician for an onsite role. This position involves providing Tier 2 technical support to staff across various locations, conducting equipment checks, and maintaining documentation. Candidates should have a High School diploma, with an associates degree preferred, along with relevant technical certifications. The role offers competitive pay and comprehensive benefits, including medical and dental insurance, paid time off, and a 401(K) plan.

Qualifications

• 3+ years of experience in a similar role.
• A+, Network+, Security+ certifications preferred.
• Familiarity with HIPAA compliance.

Responsibilities

• Provide Tier 2 level direct end-user support on essential technology.
• Perform site visits for equipment health checks and inventory validation.
• Maintain documentation of work performed and standard procedures.

Skills

Customer service mindset

Tier 2 support

Technical troubleshooting

Education

High School diploma or GED

Associates degree in Computer Science or related field

Tools

Microsoft Office 365

VMWare vSphere

Active Directory

Job description

A mental health care organization in Denver is seeking a Regional Service Desk Technician for an onsite role. This position involves providing Tier 2 technical support to staff across various locations, conducting equipment checks, and maintaining documentation. Candidates should have a High School diploma, with an associates degree preferred, along with relevant technical certifications. The role offers competitive pay and comprehensive benefits, including medical and dental insurance, paid time off, and a 401(K) plan.