Dental Treatment Plan Coordinator

Clermont Family Dentistry; Town of Florida (NY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Employee discount

Health insurance

On-the-job training

Retirement plan

Uniform allowance

Vision insurance

Job summary

Clermont Family Dentistry in New York seeks a friendly Front Desk Coordinator to answer inquiries, schedule and confirm appointments, balance basic financials, and support daily clerical tasks in a busy dental office.

You will greet patients and visitors, communicate treatment plans in plain language, operate the switchboard, maintain electronic records, and work with the team to ensure a smooth patient experience.

Qualifications

• High school diploma or equivalent (preferred).
• 1 year customer service experience preferred.
• Dental terminology knowledge required.
• Basic computer skills and familiarity with practice management software.

Responsibilities

• Answer inquiries and schedule appointments, including confirmations.
• Greet visitors and callers and direct to appropriate staff.
• Operate telephone switchboard and handle messages.
• Balance credit transactions and provide basic financial clerical support.
• Transmit information or documents to patients and maintain electronic files.
• Work independently and as part of a team to meet deadlines.

Skills

Customer service

Dental terminology

Computer skills

Bilingual English/Spanish

Education

High school diploma

Tools

Practice management software

Job description

$500 Sign on BONUS*Under direct and indirect supervision, the Front Desk Coordinator will answer inquiries and obtain information for general public, patients, visitors, and other interested parties. This role will provide information to callers and perform routine clerical and administrative functions such as answering phone calls, scheduling and confirming appointments, organizing and maintaining electronic files, presenting cases, track and balance, credit transactions, and other basic financial support functions.Must be comfortable discussing finances and financial arrangements with patients.Must have basic dental knowledge to communicate the recommended treatment to the patients. Operate telephone switchboard to answer, screen and forward calls, providing information, taking messages and scheduling appointments.Greet visitors and callers, handle their inquiries, and direct them to the appropriate persons according to their needs.Learn to operate new office technologies as they are developed and implemented.Collect, sort, distribute, and prepare mail, messages and courier deliveries.Input data into computer.Provide information about the practice, such as location of offices, employees within the organization, or services provided.Transmit information or documents to patients using computer, mail or fax.Balance credit transactions and provide basic financial clerical support duties.Present cases to patients.Must always represent the practice in a professional, pleasant, and cooperative manner.Maintain regular attendance and adhere to assigned work schedule and office policies.Must be able to comfortably and efficiently handle multiple deadlines and task assignments.Must be able to work both independently and cooperatively in team settings.Other duties and tasks, as assigned periodically.

Benefits:

• - Employee discount
• - Health insurance
• - On-the-job training
• - Retirement plan
• - Uniform allowance
• - Vision insurance

Healthcare setting: Dental office

Schedule: 8 hour shift, Monday to Friday, No weekends.

Education: High school or equivalent (Preferred)

Languages: English, Spanish (bilingual preferred)

Experience: Customer service: 1 year (Preferred)Dental terminology: 1 year (Required)Computer skills: 1 year (Preferred)

*Sign on bonus is paid after completion of 90 days working probationary period.