Dental Treatment coordinator

Smile Rite; Florida; On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Dental insurance

Employee discounts

Health insurance

Paid time off

Job summary

A dental practice in the Town of Florida, New York, seeks a professional to enhance patient experiences by managing treatment plans, assisting with financial arrangements, and handling billing. The ideal candidate will possess a Bachelor's degree and have 2 years of dental and billing experience. Strong customer service and interpersonal skills are essential for success in this role.

Qualifications

• 2 years of dental experience required.
• 2 years of experience in dental billing.
• Customer service experience essential.

Responsibilities

• Prepare and present treatment plans and financial estimates.
• Assist patients with financial arrangements.
• Verify insurance and manage billing.
• Call patients for follow-ups and appointments.

Skills

Customer service skills

Interpersonal skills

Confidentiality

Microsoft Office

Punctuality

Dental EMR Knowledge

Dental Billing

Education

Bachelor's degree

Tools

Dental EMR

Microsoft Office

Job description

Benefits:

• Dental insurance
• Employee discounts
• Health insurance
• Paid time off

Job Description

Summary/Objective: To facilitate patient's office experience in being seamlessly and ensure the patient leaves well-informed and prepared for their next appointment. This includes ensuring the patient understands their treatment plan, the benefits of treatment, insurance benefits, assisting with financial arrangements, and coordination of appointments.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Prepare and present treatment plan and financial estimates to patients for all prescribed treatment
• Assist patient with financial arrangements
• Insurance verification and sending/tracking pre-determinations
• Billing and sending of insurance claims with related narratives, x-rays, and photos
• Attending to denied claims and account receivables
• Schedule patient treatment appointments; reschedule and call patients that have not completed treatment
• Manage the Doctor and hygiene schedules to achieve utilization goals through efficient use of appointment time
• Handle all treatment paperwork including consent forms, policy forms and exit paperwork
• Effectively communicate and develop a strong working relationship with the Doctor and promote teamwork through cooperative and professional behaviors
• Answer and return incoming calls from patients
• Adhere to confidentiality, state, federal, and HIPAA laws and guidelines with regards to patient’s records
• Follow and demonstrate commitment to company policies, professional expectations and Service Excellence Standards
• Other duties may be assigned.

Competencies

• Customer service skills
• Interpersonal skills
• Confidentiality
• Microsoft Office
• Punctuality
• Dental EMR Knowledge
• Dental Billing

Supervisory Responsibilities and Work Environment

Supervisory responsibilities: None

Work environment: Front Office

Required Education and Experience

• Bachelor's degree
• Dental Experience: 2 Years
• Customer Service experience
• Dental Billing: 2 Years