Dental Treatment Plan Coordinator

Guardian Dentistry Partners; Concord (NH); On-site; USD 52,000 - 62,000; Full time

Benefits offered by this job

401k with matching contributions

Health, dental & vision plan

Paid vacation & holidays

Life Insurance & Disability Insurance

Job summary

Generations Dental Care in Concord, NH is seeking a Dental Treatment Plan Coordinator to ensure a seamless patient experience. You will present treatment plans and financial estimates, review insurance benefits, assist with financial arrangements, and coordinate appointments with a coordinated clinical team.

The role requires dental office experience, strong communication skills, and familiarity with practice management software such as Dentrix.

Qualifications

• Dental office experience required; presenting treatment and financial plans.
• Proficient in coordinating schedules and communicating treatment options.
• Knowledge of insurance benefits and patient financial arrangements.

Responsibilities

• Prepare and present treatment plans and financial estimates to patients.
• Schedule patient treatment appointments and reschedule as needed.
• Manage Doctor and hygiene schedules to optimize appointment time.
• Collaborate with clinical team to manage daily patient flow and information.

Skills

Dental insurance knowledge

Communication skills

Project coordination

OSHA/HIPAA compliance

Practice management software

Team collaboration

Attendance/punctuality

Education

Dental office experience

Dentrix experience

Tools

Dentrix

Job description

Location:

Generations Dental Care

Dental Treatment Plan Coordinator - Generations Dental Care (Concord, NH)

Salary: $25.00 - $30.00

Job Description

Generations Dental Care is proud that our focus on patients has driven a positive patient experience, best in class employee and dentist retention and satisfaction, as well as substantial growth in our practices.This is an opportunity for you to thrive in an efficient office environment with an outstanding dental team that is well trained and highly motivated.

Full Time Schedule:

4-day work week, 8am-5pm

Overview

The Treatment Plan Coordinator’s primary responsibility is to ensure that the patient’s office experience is seamless and be sure the patient leaves well informed and prepared for their next appointment. This includes ensuring the patient understands their treatment plan, the benefits of treatment, insurance benefits, assisting with financial arrangements, and coordination of appointments.

Duties/Responsibilities

• Prepare and present treatment plans and financial estimates to patients for all prescribed treatments.
• Schedule patient treatment appointments: reschedule patients that miss their appointment and call patients who have not completed treatment.
• Manage the Doctor and hygiene schedules to achieve goals through efficient use of appointment time.
• Work with a clinical team to effectively manage daily patient flow, providing communication and information to the appropriate individuals.
• Assist patient with financial arrangements.
• Complete pre-authorization.
• Handle all treatment paperwork including consent forms, policy forms, and exit paperwork.
• Effectively communicate and develop a strong working relationship with the Doctor and promote teamwork through cooperative and professional behaviors.
• Check patients out.
• Answer and return incoming calls from patients.
• Adhere to confidentiality, state, federal, and HIPAA laws and guidelines concerning patient records.
• Other duties as assigned.

Required Skills/Abilities

• Dental insurance knowledge is required.
• Excellent oral and written communication skills.
• Project coordination experience.
• Adhere to OSHA guidelines, HIPAA Privacy Policy, and operating procedures.
• Facility with Microsoft Office and dental practice management software.
• Positively contribute to a respectful and collaborative working environment with coworkers.
• Willingness to advance skills through continuing education opportunities.
• Present to work during scheduled shifts.

Education And Experience

• 1 years of Dental experience is preferred
• Dental office experience is required, especially in presenting treatment and financial plans.
• Dental Assisting experience is a plus
• Dentrix experience is strongly preferred.

Compensation & Benefits

• Guaranteed Hourly Rate
• Paid Vacation & Paid Holidays
• 401k Program: with matching contributions
• Benefits: (offered at 30 hours or more)
• Competitive health, dental, and vision plan
• Life Insurance and Disability Insurance

FLSA Status

Non-Exempt

We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

Completion of this form is voluntary and will only be used to report on candidate demographics. Nothing contained in this form will be accessible or used in hiring or other employment decisions. Information provided will be recorded and maintained in a confidential file for reporting purposes only.