Dental Treatment & Patient Experience Coordinator

Stoughton-Family-Dental; Stoughton (WI); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

All-Expenses-Paid Tropical Vacation

Paid Time Off

Multiple Insurances

Job summary

Stoughton Family Dental is seeking a motivated Treatment Care Coordinator to join our patient-focused team in Wisconsin. The role involves greeting patients, scheduling, explaining treatment plans, and managing insurance, payments, and records with excellent customer service.

The position emphasizes multitasking in a fast-paced environment and collaboration with doctors and staff to deliver five-star care and a compassionate patient experience.

Qualifications

• Excellent verbal and written communication skills.
• Strong organizational, problem-solving, and analytical abilities.
• Ability to manage priorities and workflow with attention to detail.
• Ability to work independently and with various personalities.

Responsibilities

• Greet, schedule, recare, and perform front desk duties.
• Understand and navigate patients' dental insurance.
• Collect and document patient charges and payments.
• Prepare treatment plans and lead patient consultations.
• Provide excellent customer service across the organization.
• Build patient relationships based on trust and empathy.
• Thrive in a fast-paced, dynamic environment with multitasking.
• Wear different hats and step into various roles as needed.

Skills

Communication skills

Organizational skills

Multitasking

Interpersonal skills

Detail-oriented

Independent work

Job description

Stoughton Family Dental is seeking a motivated Treatment Care Coordinator to join our patient-focused team in Wisconsin. The role involves greeting patients, scheduling, explaining treatment plans, and managing insurance, payments, and records with excellent customer service.

The position emphasizes multitasking in a fast-paced environment and collaboration with doctors and staff to deliver five-star care and a compassionate patient experience.