Dental Front Desk & Clinical Support Coordinator

Keystone Dental Partners; Glendale (WI); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Employer 401k with match

Dental benefits

Vision insurance

Paid time off

Holiday pay

Profit sharing

Referral bonus

Job summary

Keystone Dental Partners in Wisconsin is seeking a Patient Coordinator to welcome patients, manage scheduling, and coordinate flow. This role blends front-office duties with cross-training in clinical support to enhance patient care and teamwork.

Responsibilities include handling payments, verifying insurance, and collaborating with clinicians. The position offers comprehensive benefits and opportunities to grow your clinical skills within a supportive dental practice.

Qualifications

• High school diploma or equivalent.
• Experience in dental/medical front office or customer service is preferred.
• Strong communication and customer service skills.
• Organized and able to manage multiple priorities.
• Comfortable discussing treatment costs and collecting payments.
• Willingness to learn and participate in cross-training.
• Team-oriented and able to support other locations as needed.
• Dental software experience is a plus.

Responsibilities

• Greet patients and create a friendly, positive experience.
• Answer phones, schedule appointments, and manage communications.
• Coordinate patient flow and keep daily schedule running smoothly.
• Review treatment estimates, insurance, and patient financial responsibilities.
• Collect payments, copays, balances, and deposits.
• Verify and update patient and insurance information.
• Assist with insurance verification and benefit confirmation.
• Collaborate with doctors, dental assistants, hygienists, and team members.
• Participate in clinical cross-training to support patients during visits.
• Assist with designated clinical tasks such as seating, setup, sterilization, and turnover.
• Support other areas of the practice when needed.

Skills

Customer service

Communication

Organization

Teamwork

Multitasking

Discussing costs

Education

High school diploma or equivalent

Tools

Dental practice management software

Job description

Keystone Dental Partners in Wisconsin is seeking a Patient Coordinator to welcome patients, manage scheduling, and coordinate flow. This role blends front-office duties with cross-training in clinical support to enhance patient care and teamwork.

Responsibilities include handling payments, verifying insurance, and collaborating with clinicians. The position offers comprehensive benefits and opportunities to grow your clinical skills within a supportive dental practice.