Treatment Care Coordinator

Stoughton-Family-Dental; Stoughton (WI); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

All-Expenses-Paid Tropical Vacation

Paid Time Off

Multiple Insurances

Job summary

Stoughton Family Dental is seeking a motivated Treatment Care Coordinator to join our patient-focused team in Wisconsin. The role involves greeting patients, scheduling, explaining treatment plans, and managing insurance, payments, and records with excellent customer service.

The position emphasizes multitasking in a fast-paced environment and collaboration with doctors and staff to deliver five-star care and a compassionate patient experience.

Qualifications

• Excellent verbal and written communication skills.
• Strong organizational, problem-solving, and analytical abilities.
• Ability to manage priorities and workflow with attention to detail.
• Ability to work independently and with various personalities.

Responsibilities

• Greet, schedule, recare, and perform front desk duties.
• Understand and navigate patients' dental insurance.
• Collect and document patient charges and payments.
• Prepare treatment plans and lead patient consultations.
• Provide excellent customer service across the organization.
• Build patient relationships based on trust and empathy.
• Thrive in a fast-paced, dynamic environment with multitasking.
• Wear different hats and step into various roles as needed.

Skills

Communication skills

Organizational skills

Multitasking

Interpersonal skills

Detail-oriented

Independent work

Job description

Stoughton Family Dental is currently looking for a highly motivated Treatment Care Coordinator to add to our amazing team!

Stoughton Family Dental is patient-focused with an emphasis on five-star service. We have a fantastic team led by Dr. Steven Dow and Dr. Nathan Weaver and an amazing culture! Visit our website at:

https://www.stoughtondental.com/

This position requires the individual to be flexible with the needs of the practice. The ideal candidate will be friendly, outgoing, highly organized, and comfortable discussing treatment plans with patients. The candidate needs excellent interpersonal skills and the ability to multitask in a fast-paced environment.

Salary

• $22/hr–$26/hr
• Based on experience

Work Schedule

• Tuesday 8:00 AM - 5:00 PM
• Wednesday: 7:00 AM - 5:00 PM
• Thursday: 7:00 AM - 4:00 PM
• Friday: 7:00 AM - 2:00 PM

Benefits Include

• 1.) All-Expenses-Paid Tropical Vacation After 5 Years with Mercy Dental Group!
  • Includes you and a guest
  • Eligible for this benefit every five years (5 years, 10 years, 15 years, etc.)
• 2.) Paid Time Off
• 3.) Various Insurances
  • Matched 401(k)
  • Medical
  • Dental
  • Vision
  • Health Savings Account/Flexible Spending Account
  • Life Insurance
  • Short-term Disability
  • Accident, Cancer, and Hospital coverages

Duties and Responsibilities

• Assist with greeting, scheduling, recare, and other front desk duties
• Understand and navigate patients’ dental insurance
• Collect and document patients’ charges and payments
• Prepare treatment plans for patients and lead patient consultations
• Strive to provide excellent customer service throughout the organization
• Build patient relationships based on trust and empathy
• Thrive in a fast-paced, dynamic environment that requires multitasking
• Be willing and able to step into various roles and wear different hats

Position Requirements

• Excellent verbal and written communication skills
• Strong organizational, problem-solving, and analytical skills
• Ability to manage priorities and workflow with close attention to detail
• Ability to work independently
• Ability to work effectively with a variety of personalities at all levels
• Versatility, flexibility, and a willingness to approach constantly changing priorities with enthusiasm

Experience

• Dental: 3 years preferred, but we are willing to train the right individual

Stoughton Family Dental is an affiliated office of Mercy Dental Group! As part of the Mercy Dental Group family, our mission is to help families experience compassionate, community-focused, and extraordinary oral healthcare throughout each of our offices. We focus on helping our team members build practices that change lives and communities by delivering better care and dentistry.

Please visit our website to learn more about our mission and values:

https://www.mercydentalwi.com/