Dental Treatment Coordinator — Welcoming & Scheduling

Smile Brands Inc.; West Covina (CA); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

PTO

Health benefits

Dental & vision

Job summary

Smile Brands Inc. is seeking a Treatment Care Coordinator who creates a positive patient experience using our G3 approach. You will assist with scheduling, insurance verification, and financial arrangements, ensuring patients feel supported from arrival through checkout.

The role emphasizes friendly communication, process efficiency, and a team-first attitude to deliver outstanding service across our growing network of practices.

Qualifications

• At least one year of related experience.
• Knowledge of dental terminology.
• Strong communication and interpersonal skills, with a focus on delivering exceptional customer service.

Responsibilities

• Greeting patients and creating a welcoming atmosphere.
• Assist patients with check-in/check-out procedures (including insurance verification), schedule appointments, and provide information about services and payment options.
• Express appreciation to patients and treat everyone with respect and professionalism.

Skills

Customer service

Dental terminology

Communication skills

Interpersonal skills

Job description

Smile Brands Inc. is seeking a Treatment Care Coordinator who creates a positive patient experience using our G3 approach. You will assist with scheduling, insurance verification, and financial arrangements, ensuring patients feel supported from arrival through checkout.

The role emphasizes friendly communication, process efficiency, and a team-first attitude to deliver outstanding service across our growing network of practices.