Dental Treatment Care Coordinator - Patient Experience

Smile Brands Inc.; Roseville (CA); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

PTO

Health insurance

Dental insurance

Vision insurance

401k plan

Job summary

Smile Brands Inc. is seeking a Treatment Care Coordinator to create positive patient experiences using our G3 approach—Greeting, Guiding, Gratitude.

You will help patients feel welcome and supported whether they visit for treatment or call to schedule an appointment, and assist with financial arrangements for care. The role supports a busy dental office schedule (M/W 8am-5pm, Tu/Th/F 7:30am-4:30pm) and emphasizes friendly, professional client service and teamwork.

Qualifications

• At least one year of related experience
• Knowledge of dental terminology
• Strong communication and interpersonal skills, with a focus on delivering exceptional customer service

Responsibilities

• Greeting: create a welcoming atmosphere for patients
• Guiding: assist patients with check in/out, verify insurance, schedule appointments, and provide information about services and payment options
• Gratitude: express appreciation to patients and treat everyone with respect and professionalism

Skills

Customer service

Communication

Interpersonal skills

Dental terminology

Job description

Smile Brands Inc. is seeking a Treatment Care Coordinator to create positive patient experiences using our G3 approach—Greeting, Guiding, Gratitude.

You will help patients feel welcome and supported whether they visit for treatment or call to schedule an appointment, and assist with financial arrangements for care. The role supports a busy dental office schedule (M/W 8am-5pm, Tu/Th/F 7:30am-4:30pm) and emphasizes friendly, professional client service and teamwork.