Dental Treatment Coordinator — Patient Care & Scheduling

Dental Care Alliance; Racine (WI); On-site; USD 33,000 - 39,000; Full time

Job summary

Racine Dental Group in Racine, WI is seeking an experienced Treatment Coordinator/Office Coordinator to join our fast-paced practice. You will manage front office tasks, present treatment plans, verify insurance, and support the clinical team while ensuring a smooth patient flow.

The ideal candidate has at least 2 years of dental office experience, strong communication and organizational skills, and a team-first attitude.

Qualifications

• At least 2 years of hands-on dental office experience required.
• Knowledge of dental insurance, claims, and benefit verification.
• Experience presenting treatment plans and discussing financial arrangements.
• Strong communication, organization, and customer service skills.
• Ability to multitask and stay organized in a fast-paced environment.
• A dependable team player with a positive attitude and willingness to help where needed.

Responsibilities

• Answer incoming phone calls and assist patients with scheduling and general inquiries.
• Present treatment plans and help patients understand their recommended dental care.
• Verify dental insurance benefits and assist with insurance claims.
• Process patient payments and collections.
• Provide an exceptional patient experience through friendly, professional communication.
• Support daily front office operations and help keep the practice running efficiently.
• Work closely with the Office Manager and clinical team to ensure smooth day-to-day operations.

Skills

Communication skills

Organization

Customer service

Multitasking

Team player

Job description

Racine Dental Group in Racine, WI is seeking an experienced Treatment Coordinator/Office Coordinator to join our fast-paced practice. You will manage front office tasks, present treatment plans, verify insurance, and support the clinical team while ensuring a smooth patient flow.

The ideal candidate has at least 2 years of dental office experience, strong communication and organizational skills, and a team-first attitude.