Dental Treatment Coordinator & Front-Office Expert

Dental Care Alliance; Mount Pleasant (WI); On-site; USD 33,000 - 39,000; Full time

Job summary

Racine Dental Group seeks an experienced Treatment Coordinator / Office Coordinator to join our fast-paced dental practice in Racine, WI. You will handle front desk duties, present treatment plans, verify insurance, and support daily operations to ensure a smooth patient experience.

The role requires a minimum of 2 years in a dental office, solid knowledge of insurance processes, and the ability to communicate clearly about financial arrangements with patients.

Qualifications

• At least 2 years of hands-on dental office experience.
• Knowledge of dental insurance benefits and claims.
• Experience presenting treatment plans and discussing financial arrangements.
• Strong communication and organization skills.

Responsibilities

• Answer incoming phone calls and assist patients with scheduling and general inquiries.
• Present treatment plans and help patients understand their recommended dental care.
• Verify dental insurance benefits and assist with insurance claims.
• Process patient payments and collections.
• Provide an exceptional patient experience through friendly, professional communication.
• Support daily front office operations and help keep the practice running efficiently.
• Work closely with the Office Manager and clinical team to ensure smooth day-to-day operations.

Skills

Dental front office

Insurance verification

Treatment plan presentation

Communication

Multitasking

Job description

Racine Dental Group seeks an experienced Treatment Coordinator / Office Coordinator to join our fast-paced dental practice in Racine, WI. You will handle front desk duties, present treatment plans, verify insurance, and support daily operations to ensure a smooth patient experience.

The role requires a minimum of 2 years in a dental office, solid knowledge of insurance processes, and the ability to communicate clearly about financial arrangements with patients.