Treatment Plan Coordinator

Dental Care Alliance; Mount Pleasant (WI); On-site; USD 33,000 - 39,000; Full time

Job summary

Racine Dental Group seeks an experienced Treatment Coordinator / Office Coordinator to join our fast-paced dental practice in Racine, WI. You will handle front desk duties, present treatment plans, verify insurance, and support daily operations to ensure a smooth patient experience.

The role requires a minimum of 2 years in a dental office, solid knowledge of insurance processes, and the ability to communicate clearly about financial arrangements with patients.

Qualifications

• At least 2 years of hands-on dental office experience.
• Knowledge of dental insurance benefits and claims.
• Experience presenting treatment plans and discussing financial arrangements.
• Strong communication and organization skills.

Responsibilities

• Answer incoming phone calls and assist patients with scheduling and general inquiries.
• Present treatment plans and help patients understand their recommended dental care.
• Verify dental insurance benefits and assist with insurance claims.
• Process patient payments and collections.
• Provide an exceptional patient experience through friendly, professional communication.
• Support daily front office operations and help keep the practice running efficiently.
• Work closely with the Office Manager and clinical team to ensure smooth day-to-day operations.

Skills

Dental front office

Insurance verification

Treatment plan presentation

Communication

Multitasking

Job description

Overview

Treatment Coordinator / Office Coordinator – Racine Dental Group, Suite 3

Racine Dental Group is looking for an experienced, organized, and patient-focused Treatment Coordinator / Office Coordinator to join our growing dental practice in Racine, WI!

Are you someone who enjoys working in a fast-paced dental office, connecting with patients, and keeping daily operations running smoothly? We’re looking for a team player who can balance front office responsibilities while helping patients understand and move forward with their recommended dental care.

What You'll Do:

• Answer incoming phone calls and assist patients with scheduling and general inquiries.




• Present treatment plans and help patients understand their recommended dental care.




• Verify dental insurance benefits and assist with insurance claims.




• Process patient payments and collections.




• Provide an exceptional patient experience through friendly, professional communication.




• Support daily front office operations and help keep the practice running efficiently.




• Work closely with the Office Manager and clinical team to ensure smooth day-to-day operations.

What We’re Looking For:

• At least 2 years of hands-on dental office experience required.




• Knowledge of dental insurance, claims, and benefit verification.




• Experience presenting treatment plans and discussing financial arrangements.




• Strong communication, organization, and customer service skills.




• Ability to multitask and stay organized in a fast-paced environment.




• A dependable team player with a positive attitude and willingness to help where needed.

Why Join Our Team?

• Friendly, supportive, and collaborative work environment.




• Office Manager available to assist with daily responsibilities and overflow.




• Dedicated Financial Coordinator within the suite to support payment processing and financial discussions.




• Opportunity to work alongside an outstanding clinical team, including a doctor recognized as Best Dentist of Racine.

Schedule:

• Monday: 8:00 AM – 5:00 PM




• Tuesday: 10:00 AM – 6:00 PM




• Wednesday: Off




• Thursday: 7:00 AM – 3:00 PM




• Friday: 8:00 AM – 4:00 PM

Pay: $24–$28 per hour, based on experience.

Location:Racine Dental Group – Suite 31101 S Airline RoadRacine, WI 53406