Treatment Plan Coordinator

Dental Care Alliance

Racine (WI)

On-site

USD 33,000 - 39,000

Full time

4 days ago

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Job summary

Racine Dental Group in Racine, WI is seeking an experienced Treatment Coordinator/Office Coordinator to join our fast-paced practice. You will manage front office tasks, present treatment plans, verify insurance, and support the clinical team while ensuring a smooth patient flow.

The ideal candidate has at least 2 years of dental office experience, strong communication and organizational skills, and a team-first attitude.

Qualifications

At least 2 years of hands-on dental office experience required.
Knowledge of dental insurance, claims, and benefit verification.
Experience presenting treatment plans and discussing financial arrangements.
Strong communication, organization, and customer service skills.
Ability to multitask and stay organized in a fast-paced environment.
A dependable team player with a positive attitude and willingness to help where needed.

Responsibilities

Answer incoming phone calls and assist patients with scheduling and general inquiries.
Present treatment plans and help patients understand their recommended dental care.
Verify dental insurance benefits and assist with insurance claims.
Process patient payments and collections.
Provide an exceptional patient experience through friendly, professional communication.
Support daily front office operations and help keep the practice running efficiently.
Work closely with the Office Manager and clinical team to ensure smooth day-to-day operations.

Skills

Communication skills

Organization

Customer service

Multitasking

Team player

Job description

Treatment Coordinator / Office Coordinator – Racine Dental Group, Suite 3

Racine Dental Group is looking for an experienced, organized, and patient-focused Treatment Coordinator / Office Coordinator to join our growing dental practice in Racine, WI!

Are you someone who enjoys working in a fast-paced dental office, connecting with patients, and keeping daily operations running smoothly? We’re looking for a team player who can balance front office responsibilities while helping patients understand and move forward with their recommended dental care.

What You'll Do:

Answer incoming phone calls and assist patients with scheduling and general inquiries.
Present treatment plans and help patients understand their recommended dental care.
Verify dental insurance benefits and assist with insurance claims.
Process patient payments and collections.
Provide an exceptional patient experience through friendly, professional communication.
Support daily front office operations and help keep the practice running efficiently.
Work closely with the Office Manager and clinical team to ensure smooth day-to-day operations.

What We're Looking For:

At least 2 years of hands-on dental office experience required.
Knowledge of dental insurance, claims, and benefit verification.
Experience presenting treatment plans and discussing financial arrangements.
Strong communication, organization, and customer service skills.
Ability to multitask and stay organized in a fast-paced environment.
A dependable team player with a positive attitude and willingness to help where needed.

Why Join Our Team?

Friendly, supportive, and collaborative work environment.
Office Manager available to assist with daily responsibilities and overflow.
Dedicated Financial Coordinator within the suite to support payment processing and financial discussions.
Opportunity to work alongside an outstanding clinical team, including a doctor recognized as Best Dentist of Racine.

Schedule: