Dental Treatment Coordinator: Patient Care & Plan Expert

Children & Family Dentistry & Braces of Lynn / Passion Dental LLC; Lynn (MA); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Job summary

Passion Dental LLC is seeking a full-time Treatment Coordinator to join Children and Family Dentistry in Lynn, MA. You will guide patients through treatment plans, explain financial options, verify insurance, and coordinate scheduling for restorative and follow-up care.

The role emphasizes clear communication with patients and families, teamwork with doctors and hygienists, and creating a welcoming experience that supports retention and growth in a trusted dental practice.

Qualifications

• Minimum 2 years of dental experience required.
• Experience as Treatment Coordinator or related front desk roles preferred.
• Strong understanding of dental insurance and treatment planning.
• Excellent communication and organizational abilities.

Responsibilities

• Present and explain doctor-recommended treatment plans to patients.
• Educate patients on insurance benefits and financial arrangements.
• Coordinate scheduling for restorative, specialty, and follow-up care.
• Verify insurance coverage and assist patients with understanding benefits.
• Support treatment acceptance through clear communication and education.

Skills

Dental experience

Insurance knowledge

Communication skills

Spanish language

Customer service

Tools

Dentrix

Eaglesoft

Open Dental

Job description

Passion Dental LLC is seeking a full-time Treatment Coordinator to join Children and Family Dentistry in Lynn, MA. You will guide patients through treatment plans, explain financial options, verify insurance, and coordinate scheduling for restorative and follow-up care.

The role emphasizes clear communication with patients and families, teamwork with doctors and hygienists, and creating a welcoming experience that supports retention and growth in a trusted dental practice.