Treatment Coordinator

Kids for the Future; Manchester (NH); On-site; USD 33,000 - 386,000; Full time

Benefits offered by this job

Competitive compensation

Growth opportunities

Supportive team environment

Professional development

Job summary

Passion Dental in Manchester, NH is seeking a Treatment Coordinator to join our team. The role focuses on explaining treatment plans, insurance benefits, and financing options to patients, while coordinating care with clinicians and front desk staff.

The ideal candidate has at least 2 years of dental experience, strong communication skills, and proficiency with dental software. This position offers competitive compensation and growth opportunities in a supportive team environment.

Qualifications

• Minimum 2 years of dental experience preferred.
• Experience with Dentrix, Eaglesoft, Open Dental, or similar software preferred.
• Excellent communication and customer service skills.
• Ability to explain treatment and financial options professionally.
• Strong organizational and multitasking abilities.

Responsibilities

• Present and explain treatment plans to patients.
• Educate patients on treatment options, insurance benefits, and financial arrangements.
• Coordinate scheduling for restorative, specialty, and follow-up treatment.
• Verify insurance benefits and assist patients with coverage understanding.
• Follow up with patients regarding outstanding treatment needs.
• Collaborate with doctors, hygienists, and front office team members.
• Maintain accurate patient records and documentation.
• Support a welcoming patient experience and office goals.

Skills

Strong communication

Customer service

Organizational skills

Multitasking

Dental software

Tools

Dentrix

Eaglesoft

Open Dental

Job description

• Location 8 Vinton Street,Manchester, NH, 03103,United States
• Base Pay $24.00 - $280.00 / Hour
• Job Category dental, treatment
• Employee Type FT Non-Exempt

Description

Passion Dental is seeking an enthusiastic, organized, and patient-focused Treatment Coordinator to join our team at CFDB Manchester.

As a Treatment Coordinator, you will play a vital role in helping patients understand their treatment needs, financial options, and next steps in their dental care journey. The ideal candidate is a strong communicator who can build trust with patients while helping them navigate treatment recommendations and insurance benefits.

Responsibilities

• Present and explain treatment plans recommended by doctors
• Educate patients on treatment options, insurance benefits, and financial arrangements
• Coordinate scheduling for restorative, specialty, and follow-up treatment
• Verify insurance benefits and assist patients with understanding coverageSupport treatment acceptance through clear communication and patient education
• Follow up with patients regarding outstanding treatment needs
• Collaborate closely with doctors, hygienists, and front office team members
• Maintain accurate patient records and documentation
• Help create a positive and welcoming patient experience
• Support office goals related to patient retention and treatment completion

Why Join Passion Dental?

• Supportive team environment
• Growth opportunities within a leading dental organization
• Competitive compensation
• Opportunities for professional development and advancement

Requirements

Qualifications

• Minimum 2 years of dental experience preferred
• Previous Treatment Coordinator, Dental Receptionist, Dental Assistant, or Front Desk experience preferred
• Strong understanding of dental insurance and treatment planning
• Excellent communication and customer service skills
• Ability to explain treatment and financial options in a professional, compassionate manner
• Strong organizational and multitasking abilities
• Experience with Dentrix, Eaglesoft, Open Dental, or similar dental software preferred
• Positive attitude and team-oriented mindset
• Commitment to providing exceptional patient care

Preferred Qualifications

• Experience presenting treatment plans and financial arrangements
• Knowledge of PPO, Medicaid, and fee-for-service insurance plans
• Bilingual candidates encouraged to apply

Summary

Passion Dental is seeking a Treatment Coordinator for our Manchester location. This position is ideal for an experienced dental professional who enjoys helping patients understand their treatment options, coordinating care, and creating a positive patient experience. The ideal candidate is organized, personable, and committed to exceptional customer service.