Treatment Coordinator

Children & Family Dentistry & Braces of Lynn / Passion Dental LLC

Lynn (MA)

On-site

USD 33,000 - 41,000

Full time

5 days ago

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Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Job summary

Passion Dental LLC is seeking a full-time Treatment Coordinator to join Children and Family Dentistry in Lynn, MA. You will guide patients through treatment plans, explain financial options, verify insurance, and coordinate scheduling for restorative and follow-up care.

The role emphasizes clear communication with patients and families, teamwork with doctors and hygienists, and creating a welcoming experience that supports retention and growth in a trusted dental practice.

Qualifications

Minimum 2 years of dental experience required.
Experience as Treatment Coordinator or related front desk roles preferred.
Strong understanding of dental insurance and treatment planning.
Excellent communication and organizational abilities.

Responsibilities

Present and explain doctor-recommended treatment plans to patients.
Educate patients on insurance benefits and financial arrangements.
Coordinate scheduling for restorative, specialty, and follow-up care.
Verify insurance coverage and assist patients with understanding benefits.
Support treatment acceptance through clear communication and education.

Skills

Dental experience

Insurance knowledge

Communication skills

Spanish language

Customer service

Tools

Dentrix

Eaglesoft

Open Dental

Job description

Full-time Treatment Coordinator in Lynn, MA earning $24–30/hr with comprehensive benefits and career growth opportunities.

Exceptional Patient Care & Coordination

As a Treatment Coordinator at Passion Dental, you will play a vital role in guiding patients through their dental care journey. You will explain doctor-recommended treatment plans, educate families on financial options, and ensure patients feel confident and informed every step of the way.

Career Growth in a Supportive Team

Join a well-established practice with an active patient base and a collaborative team environment. Passion Dental provides continuous opportunities for professional development, skills expansion, and long-term career advancement within a leading dental organization.

Competitive Compensation & Benefits

Earn $24–30/hr alongside a robust employee benefits package, including health, dental, and vision insurance, 401(k) retirement options, paid time off, and an employee assistance program.

Pay

$24 - $30 per hour
Competitive salary based on qualifications and experience.

Shift & Schedule

Full-time schedule. Hours dependent on office operating schedule.

Requirements

Dental Experience: Minimum 2 years of dental experience required.
Role Experience: Previous experience as Treatment Coordinator, Dental Receptionist, Dental Assistant, or Front Desk preferred.
Technical Skills: Experience with dental software such as Dentrix, Eaglesoft, or Open Dental required.
Knowledge: Strong understanding of dental insurance and treatment planning required.
Communication: Excellent communication, customer service, and organizational skills required.

Preferences

Language Skill: Spanish
Insurance Knowledge: Experience with PPO, Medicaid, and fee-for-service insurance plans.
Practice Experience: Experience working in multi-provider dental offices and presenting treatment plans.
Language Skills: Bilingual candidates encouraged to apply.

Job Description

Overview: Passion Dental is seeking an enthusiastic, organized, and patient-focused Treatment Coordinator to join our team at Children and Family Dentistry in Lynn, MA.

Key Responsibilities: Present and explain treatment plans recommended by doctors to patients. Educate patients on treatment options, insurance benefits, and financial arrangements. Coordinate scheduling for restorative, specialty, and follow-up care. Verify insurance coverage and assist patients with understanding their benefits. Support treatment acceptance through clear communication and compassionate patient education. Follow up on outstanding treatment needs and maintain accurate patient documentation. Collaborate closely with doctors, hygienists, and front office team members. Help create a welcoming experience and support office retention goals.

Benefits