Dental Treatment Coordinator: Elevate Patient Experience

Star Dental Partners; Lake Jackson (TX); Presencial; USD 40 000 - 52 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

PTO

401K Retirement Plan

Paid Holidays

Monthly bonus

Professional development & CE

Bereavement Leave

Jury Duty Pay

Life & AD&D Insurance

Medical, Dental & Vision Insurance

Short-Term Disability

Resumo da oferta

Dental Associates of Lake Jackson is seeking a Dental Treatment Coordinator in Lake Jackson, TX. This full-time front-office role emphasizes delivering outstanding patient experiences, guiding patients through treatment plans, and coordinating care with the dental team.

You will handle scheduling, patient records, follow-ups, and case acceptance while maintaining professionalism and superior customer service in a busy practice setting.

Qualificações

• High school diploma required.
• 2+ years dental front office experience preferred.
• Excellent customer service and interpersonal skills required.
• Strong verbal and written communication skills.
• Able to multitask and stay organized in a busy dental office.
• Team player with a professional demeanor and positive attitude.

Responsabilidades

• Welcome and guide new patients through their dental journey.
• Answer incoming calls, including new patient inquiries and dental emergencies.
• Build trusting relationships with patients and provide exceptional customer service.
• Present treatment plans with confidence and clarity.
• Discuss treatment costs, financing options, budgeting, and insurance benefits.
• Track pending and incomplete treatment plans to ensure patients stay on track with their oral health goals.
• Manage appointment scheduling and coordinate patient care.
• Request and organize patient records.
• Conduct patient follow-ups and reactivation calls.
• Help the practice achieve treatment acceptance and patient care goals.
• Monitor case acceptance and contribute to practice growth.

Conhecimentos

Customer service

Interpersonal skills

Verbal communication

Written communication

Multi-tasking

Organizational skills

Team collaboration

Dental front office experience

Formação académica

High school diploma

Descrição da oferta de emprego

Dental Associates of Lake Jackson is seeking a Dental Treatment Coordinator in Lake Jackson, TX. This full-time front-office role emphasizes delivering outstanding patient experiences, guiding patients through treatment plans, and coordinating care with the dental team.

You will handle scheduling, patient records, follow-ups, and case acceptance while maintaining professionalism and superior customer service in a busy practice setting.