Dental Treatment Coordinator

Stardentalpartners; Lake Jackson (TX); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

PTO

401K Retirement Plan

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short-Term Disability

Monthly bonus

Professional Development & Continuing

Job summary

Dental Associates of Lake Jackson is hiring a Dental Treatment Coordinator in Lake Jackson, TX, to manage front-desk operations and guide patients through treatment plans. This full-time role emphasizes compassionate service, clear communication, and efficient scheduling in a busy dental practice.

The candidate will coordinate appointments, explain treatment options and costs, and help ensure timely case acceptance while maintaining excellent patient relations and a welcoming environment.

Qualifications

• High school diploma required.
• 2+ years of dental front office experience preferred.
• Computer proficiency and ability to learn new programs.
• Exemplary customer service and interpersonal skills.
• Positive attitude and professional demeanor.
• Outstanding verbal and written communication skills.
• Strong multi-tasking and organizational skills.
• Ability to collaborate with a team.

Responsibilities

• Welcome and guide new patients through their dental journey.
• Answer incoming calls, including new patient inquiries and dental emergencies.
• Build trusting relationships with patients and provide exceptional customer service.
• Present treatment plans with confidence and clarity.
• Discuss treatment costs, financing options, budgeting, and insurance benefits.
• Track pending and incomplete treatment plans to ensure patients stay on track with their oral health goals.
• Manage appointment scheduling and coordinate patient care.
• Request and organize patient records.
• Conduct patient follow-ups and reactivation calls.
• Help the practice achieve treatment acceptance and patient care goals.
• Monitor case acceptance and contribute to practice growth.

Skills

Customer service

Multi-tasking

Team collaboration

Verbal and written communication

Organizational skills

Front office experience

Computer proficiency

Education

High school diploma

Tools

Job description

Overview

Dental Associates of Lake Jackson is now hiring a Full Time Dental Treatment Coordinator in Lake Jackson, TX!

Be the Heart of the Patient Experience!

Are you a people-person who thrives on building relationships, helping patients feel confident about their dental care, and keeping a busy practice running smoothly? If so, we'd love to meet you!

Schedule: Monday - Thursday 8:00 am - 5:00 pm

Join a Team That Invests in You!

Eligible full-time employees enjoy a comprehensive benefits package including:

• Paid Time Off (PTO)
• 401K Retirement Plan
• Paid Company Holidays
• Monthly bonus Opportunity
• Professional Development & Continuing Education
• Bereavement Leave
• Jury Duty Pay
• Company-Paid $25,000 Basic Life & AD&D Insurance
• Medical, Dental & Vision Insurance
• Short-Term Disability Coverage
• Voluntary Life & AD&D Insurance
• Pet Insurance
• Accidental Injury Coverage
• Critical Illness Coverage
• Hospital Indemnity Plans with Wellness Incentives

Responsibilities

• Welcome and guide new patients through their dental journey
• Answer incoming calls, including new patient inquiries and dental emergencies
• Build trusting relationships with patients and provide exceptional customer service
• Present treatment plans with confidence and clarity
• Discuss treatment costs, financing options, budgeting, and insurance benefits
• Track pending and incomplete treatment plans to ensure patients stay on track with their oral health goals
• Manage appointment scheduling and coordinate patient care
• Request and organize patient records
• Conduct patient follow-ups and reactivation calls
• Help the practice achieve treatment acceptance and patient care goals
• Monitor case acceptance and contribute to practice growth

Qualifications

• High school diploma
• 2 or more years dental front office experience
• Computer proficiency and ability to learn new programs
• Exemplary customer service and interpersonal skills
• Positive attitude and professional demeanor
• Outstanding verbal and written communication skills
• Strong multi-tasking and organizational skills
• Ability to collaborate with a team

Practice Description

Why You'll Love Working With Us:

• Supportive team environment
• Opportunity to make a real impact on patients' lives
• Professional growth and development
• Rewarding career in a patient-focused practice

To learn more about this practice, visit: https://www.lakejacksondentistry.com

Equal Employment Opportunity

Star Dental Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.