Dental Treatment Coordinator: Drive Case Acceptance & Patient Trust

My Dental & Implants; Glendale (AZ); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Dental insurance

Paid time off

Bonuses tied to performance

Job summary

My Dental & Implants is seeking a Dental Treatment Coordinator in Glendale, AZ to guide patients through treatment decisions and improve case acceptance. You will explain treatment plans, discuss fees, and offer tailored financing while coordinating with the clinical team to ensure smooth handoffs and scheduling.

The role emphasizes strong communication, understanding of insurance basics and financing options, and a results-driven mindset in a fast-paced dental practice environment.

Qualifications

• Experience as Dental Treatment Coordinator or front office in a dental practice.
• Knowledge of case presentation, insurance basics, and financing options.
• Strong communication skills with ability to influence patient decisions.

Responsibilities

• Present and explain treatment plans clearly and confidently.
• Build trust with patients and explain value of recommended care.
• Discuss fees and financing options with patients, including third-party and in-house options.
• Handle patient questions and address concerns professionally.
• Coordinate with the clinical team for smooth case handoff and scheduling.
• Track production goals, case acceptance rates, and patient follow-through.

Skills

Communication skills

Financing knowledge

Organization

Job description

My Dental & Implants is seeking a Dental Treatment Coordinator in Glendale, AZ to guide patients through treatment decisions and improve case acceptance. You will explain treatment plans, discuss fees, and offer tailored financing while coordinating with the clinical team to ensure smooth handoffs and scheduling.

The role emphasizes strong communication, understanding of insurance basics and financing options, and a results-driven mindset in a fast-paced dental practice environment.