Dental Office Assistant / Treatment Coordinator

North Valley Family Dentist; Phoenix (AZ); On-site; USD 22,041 - 28,929; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Life insurance

In-house dental

Holiday pay

PTO

Sick pay

Monthly bonus

Job summary

AZ Cosmetic and Family Dentistry in Glendale, AZ is hiring a full-time Dental Office Assistant - Treatment Coordinator to consult with patients about treatment options, explain benefits, and help them understand the value of proceeding with care.

The role leads insurance claims submissions and payment plans, follows up to ensure satisfaction and timely payments, and supports a friendly, patient-focused practice with strong team collaboration.

Qualifications

• Excellent customer service skills.
• Emotional intelligence.
• Experience as a dental treatment coordinator is a plus.
• Strong communication skills, including the ability to clearly convey treatment and payment options.
• Team player and problem solver.

Responsibilities

• Greet and consult patients about treatment options.
• Submit insurance claims and map out payment plans.
• Follow up with patients to ensure satisfaction and timely payments.

Skills

Customer service

Emotional intelligence

Dental treatment coordinator

Communication

Team player

Job description

Overview

AZ Cosmetic and Family Dentistry in Glendale, AZ is hiring a full-time Dental Office Assistant - Treatment Coordinator to consult with patients about treatment, submit claims, and collect payments.

We offer a competitive wage of $16 - $21/hour and excellent benefits including medical, vision, life, in-house dental, holiday pay, paid time off (PTO), sick pay, and a monthly bonus.

About AZ Cosmetic and Family Dentistry

We are a full-range dental care facility with a team of professional dentists, assistants, and hygienists who have years of experience in delivering excellence in oral care. Our advanced procedures and state-of-the-art practice allow us to help patients restore their dental health and maintain a sparkling smile all year round. Our patients are never just a number on a chart.

From advising them about dental hygiene to recommending the best treatment options, we go above and beyond to meet their oral health needs. We are dentistry done right! We consider our team to be our greatest asset and the reason our facility prospers. Our goal is to create a friendly, relaxed environment that benefits both our patients and our staff. We have fun together, and our employees enjoy our family-like atmosphere as well as the great benefits and perks we provide. Our team is growing, and we would love to have you join us!

A Day in the Life

As a Dental Office Assistant - Treatment Coordinator, you are an invaluable member of our team. You meet with patients each day and help them understand their individualized treatment plans. With warmth, you address concerns and help them see the benefits of proceeding with treatment, as well as the consequences of delaying or foregoing treatment.

Once they decide to proceed, you take the lead in submitting insurance claims or mapping out a payment plan. You follow up with patients regularly to ensure satisfaction and that payment is made in full.

Qualifications

• Excellent customer service skills
• Emotional intelligence
• Experience as a dental treatment coordinator is a plus
• Strong communication skills, including the ability to clearly convey treatment and payment options
• Team player and problem solver

Work Schedule

The schedule for this full-time position is flexible.

Ready to Join

If you feel you would be right for this dentistry job, please apply using our 3-minute, mobile-friendly application. We look forward to meeting you!

Location: 85302