Dental Treatment Concierge: Flexible 2-Day Schedule

Smile Brands Inc.; Grants Pass (OR); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Paid time off (PTO)

Health insurance

Dental insurance

Vision insurance

Health savings account

401k plan

Employee discount programs

Pet insurance

Job summary

Smile Brands Inc. is seeking a Treatment Care Coordinator to create positive patient experiences through our G3 approach (Greeting, Guiding, Gratitude). You will help patients feel welcome and supported when they come in for treatment or call to schedule, and assist with financing arrangements.

The role requires at least one year of related experience, knowledge of dental terminology, and strong communication and interpersonal skills to deliver exceptional customer service.

Qualifications

• At least one year of related experience.
• Knowledge of dental terminology.
• Strong communication and interpersonal skills, with a focus on delivering exceptional customer service.

Responsibilities

• Greeting patients with a warm welcome and friendly demeanor.
• Assist patients with check-in/check-out procedures, verify insurance, schedule appointments, and explain services and payment options.
• Guide patients through their visit with professionalism and care.
• Express appreciation to patients for choosing Smile Brands and treat everyone with respect.

Skills

Customer service

Communication

Interpersonal skills

Dental terminology

Job description

Smile Brands Inc. is seeking a Treatment Care Coordinator to create positive patient experiences through our G3 approach (Greeting, Guiding, Gratitude). You will help patients feel welcome and supported when they come in for treatment or call to schedule, and assist with financing arrangements.

The role requires at least one year of related experience, knowledge of dental terminology, and strong communication and interpersonal skills to deliver exceptional customer service.