Dental Software Support Specialist

Rippling, Inc.; Provo (UT); On-site; USD 42,000 - 54,000; Full time

Job summary

Curve Dental is seeking exceptional Technical Support professionals who are passionate about software, technology, and helping people. Our support team resolves challenges and guides clients to stability and confidence.

The ideal candidate brings a collaborative spirit, strong communication skills, and a willingness to contribute fresh ideas to elevate our service and the Curve Dental experience.

Qualifications

• High school diploma or equivalent.
• 1+ year of customer service in a call center.
• Experience in dental practice or with accounting/billing software is a plus.
• Excellent verbal communication and the ability to assist customers.

Responsibilities

• Handle inbound tickets, calls and emails with professional communication.
• Contribute to our knowledgebase.
• Provide assistance across all departments.
• Complete other customer service related projects as assigned.
• Inject a good measure of fun into the team every day.

Skills

Customer service

Verbal communication

Technical knowledge

Education

High school diploma or equivalent

Job description

Curve Dental is seeking exceptional Technical Support professionals who are passionate about software, technology, and helping people. Our support team resolves challenges and guides clients to stability and confidence.

The ideal candidate brings a collaborative spirit, strong communication skills, and a willingness to contribute fresh ideas to elevate our service and the Curve Dental experience.