Product Specialist

Curve Dental, LLC; Alpharetta (GA); On-site; USD 70,000 - 100,000; Full time

Job summary

Curve Dental, LLC is seeking a skilled Product Demonstration Specialist to become the product expert across the organization and with prospects. You will ensure accurate, thorough product knowledge and drive cross-functional resolution of user issues, preparing presentations that showcase Curve Dental software in the best light.

You will lead demonstrations, identify product opportunities, and help create educational materials while staying ahead of market trends and collaborating with

Qualifications

• 3-5 years’ experience in cloud-centric dental software.

Responsibilities

• Be the expert in Curve Dental software, services, and partners.
• Provide product demonstrations and position our technology against competitors.
• Identify product opportunities; write up solutions and interface with Development.
• Assist in creating educational materials such as user guides and process flows.
• Stay on top of and analyze market trends.
• Collaborate with Development in a team setting on product enhancements/customer requests.

Skills

Leading discussions

Analytical thinking

Task prioritization

Web-based cloud software

MSSQL

Healthcare data familiarity

Self-motivation

Job description

Curve Dental is looking for a skilled and driven individual to join our team! Curve provides Dental Practices with award winning software and high-level customer support. Our software allows dentists to manage their full business including patient scheduling, billing, imaging and record keeping.

Beyond the day to day business we are committed to building a work environment where employees feel safe and appreciated for their contributions. We value our team's individual and combined success, and we have fun along the way!

As a Product Demonstration Specialist, you will be the all-around product expert, working with teams across the organization and with prospects of Curve Dental software. You’ll ensure that the product-related knowledge our clients receive is accurate, thorough, and relevant to them. You will uncover and understand common user issues and drive cross-functional teams to resolve them. Using your analytical skills, along with customer feedback, you’ll prepare presentations that will place our company and solutions in the best light.

In this role you will:

• Be an expert in Curve Dental software, services, and partners
• Provide product demonstrations & position our technology against other solutions in our market
• Identify product opportunities; write up solutions, prioritize, and interface with Development team to represent what the market is looking for in our products
• Assist in the creation of educational materials such as user guides, process flow charts, training materials, etc.
• Responsible for staying on top of andanalyzing market trends.
• Collaborate with Development, in a team setting, on product enhancements/customer requests

To be successful in this role you will need:

• Great skills at leading discussions and interacting with people
• Analytic and problem-solving skills
• Ability to effectively prioritize and execute tasks
• Proficiency with products interacting in a web-based cloud, environment, preferably in the dental space
• Proficiency in MSSQL a plus
• Good working knowledge of healthcare claims/encounter data
• Be a highly motivated self-starter with ability to do back-to-back presentations

Background and Experience:

• 3- 5 years’ experience in cloud-centric dental software
• Experience in US healthcare operations

This position may travel up to 2 times per month.