Dental Scheduling Coordinator, 75th Ave

ZIA; Phoenix (AZ); On-site; USD 27,552 - 34,440; Full time

Benefits offered by this job

Hourly pay DOE with bonus potential

Health Insurance with 50%-75% coverage

Paid Time Off (PTO) up to 48 hours in year 2

Job summary

A leading dental practice in Phoenix is seeking a Dental Scheduling Coordinator to manage appointments and enhance patient experiences. The candidate must have at least 3 years of experience in a dental setting, excellent communication skills, and familiarity with dental practice management software. The role offers hourly pay with bonus potential, health and dental insurance, PTO, and ongoing professional development.

Qualifications

• Minimum of 3 years experience in a dental setting.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal abilities.

Responsibilities

• Confirm and manage patient appointments.
• Conduct outbound calls for appointment reminders.
• Handle incoming calls and address patient inquiries.

Skills

Organizational skills

Communication skills

Time-management skills

Tools

Dental practice management software

Job description

About the job Dental Scheduling Coordinator, 75th Ave

75th Avenue Dental Studio is a leading dental practice known for delivering outstanding patient care in a warm and friendly environment. We are seeking a motivated and detail-oriented Dental Schedule Coordinator to play a key role in keeping our practice running smoothly and ensuring an exceptional experience for our patients.

Responsibilities

• Appointment Management: Confirm and manage patient appointments to reduce no-shows and maintain an efficient schedule
• Patient Outreach: Conduct outbound calls for appointment reminders, follow-ups, and rescheduling as needed
• Reception Duties: Handle incoming calls with professionalism, addressing patient inquiries, scheduling appointments, and redirecting calls to the appropriate team members
• Hygiene Recall: Maintain and update recall and hygiene appointment lists to support patients in receiving timely preventive care
• Team Collaboration: Work closely with the office manager and other team members to maintain a well-organized and harmonious office environment

Qualifications

• Previous experience in a dental setting is required, preferably 3 years
• Strong organizational and time-management skills
• Excellent communication and interpersonal abilities
• Self-starter with the ability to work independently and proactively
• Familiarity with dental practice management software and basic computer skills
• Adaptable and team-oriented, with the flexibility to thrive in a dynamic office setting

What We Offer

• Hourly pay DOE with bonus potential
• Ongoing professional development and training opportunities
• A supportive, collaborative team environment
• Sick Time: Earned up to 40 hours of sick time annually
• Paid Time Off (PTO): Earn up to 40 hours of PTO in your first year, increasing to 48 hours in year 2 and beyond
• Health Insurance: Enjoy the company-elected health insurance plan with 50% coverage in your first year and 75% coverage in your second year
• Dental Plans: Benefit from an in-office dental plan for employees, with a discounted family plan option. Alternatively, you can choose to purchase a separate dental insurance plan
• Voluntary Benefits: Access optional Short-Term Disability (STD), Long-Term Disability (LTD), and Life Insurance plans (self-funded)
• Retirement Plan: 401k options
• Buy-in Options: Pet insurance, vision insurance, etc. (options are self-funded)