Dental Scheduling Concierge: Fast-Paced Growth Path

NEO Dental Implants and Oral Surgery; Canton (OH); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

Bonus potential

Paid time off

401k with company match

HSA with HDHP health plans

Medical coverage

Dental coverage

Vision coverage

Life insurance

Disability (short & long-term)

Employee assistance program

CPR/BLS certification

Career advancement

Discount marketplace

Job summary

Paradigm Oral Health is hiring a Scheduling Coordinator for our Canton, OH in-office team. The role focuses on delivering concierge-level patient service, greeting patients, answering calls, and scheduling appointments to optimize provider time and patient satisfaction.

Previous oral surgery exposure is a plus but not required. Requirements include a high school diploma and at least one year in customer service, with strong dental terminology knowledge, excellent organization, and

Qualifications

• High school diploma or equivalent required.
• One year of customer service experience preferred.
• Understanding of dental terminology.
• Friendly, inviting, and professional demeanor.
• Basic typing and filing skills.
• Strong organizational abilities.

Responsibilities

• Provides concierge level customer service with patients, referring offices and team members via phone, in person, or electronic communication.
• Greets patients and visitors immediately upon arrival with a friendly demeanor.
• Answers the phone promptly with a smile.
• Schedules appointments to optimize patient satisfaction and provider time.
• Prepares a daily schedule for each provider.
• Manages patient flow to reduce wait times.
• Assists patients as necessary and maintains reception area.

Skills

Dental terminology

Friendly personality

Basic office skills

Good organizational skills

Education

High school diploma or equivalent

Job description

Paradigm Oral Health is hiring a Scheduling Coordinator for our Canton, OH in-office team. The role focuses on delivering concierge-level patient service, greeting patients, answering calls, and scheduling appointments to optimize provider time and patient satisfaction.

Previous oral surgery exposure is a plus but not required. Requirements include a high school diploma and at least one year in customer service, with strong dental terminology knowledge, excellent organization, and