Scheduling Coordinator

NEO Dental Implants and Oral Surgery; Canton (OH); In loco; USD 36.000 - 48.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive pay

Bonus potential

Paid time off

401k with company match

HSA with HDHP health plans

Medical coverage

Dental coverage

Vision coverage

Life insurance

Disability (short & long-term)

Employee assistance program

CPR/BLS certification

Career advancement

Discount marketplace

Descrizione del lavoro

Paradigm Oral Health is hiring a Scheduling Coordinator for our Canton, OH in-office team. The role focuses on delivering concierge-level patient service, greeting patients, answering calls, and scheduling appointments to optimize provider time and patient satisfaction.

Previous oral surgery exposure is a plus but not required. Requirements include a high school diploma and at least one year in customer service, with strong dental terminology knowledge, excellent organization, and

Competenze

• High school diploma or equivalent required.
• One year of customer service experience preferred.
• Understanding of dental terminology.
• Friendly, inviting, and professional demeanor.
• Basic typing and filing skills.
• Strong organizational abilities.

Mansioni

• Provides concierge level customer service with patients, referring offices and team members via phone, in person, or electronic communication.
• Greets patients and visitors immediately upon arrival with a friendly demeanor.
• Answers the phone promptly with a smile.
• Schedules appointments to optimize patient satisfaction and provider time.
• Prepares a daily schedule for each provider.
• Manages patient flow to reduce wait times.
• Assists patients as necessary and maintains reception area.

Conoscenze

Dental terminology

Friendly personality

Basic office skills

Good organizational skills

Formazione

High school diploma or equivalent

Descrizione del lavoro

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full-time| Canton, OH | This is an in-office position

We are an elite oral surgery practice that is committed to exceptional care for our patients and first-class service to our referring doctors. We're growing and looking for a motivated, upbeat and service-driven Scheduling Coordinator to join our practice! The role of the Scheduling Coordinator is critical in providing exceptional patient care resulting in the best clinical outcomes and meeting the needs of our patients. If you're someone who thrives in a fast-paced environment, enjoys helping people and values being part of a supportive, high performing team, we'd love to have you join us as we continue to serve our community with all of their oral surgery needs. Previous oral surgery experience is a plus but not required.

Role and Responsibilities

• Provides concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication.
• Greets patients and visitors immediately upon arrival with a friendly demeanor.
• Answers the phone promptly with a smile.
• Schedules appointments to optimize patient satisfaction, provider time and most effective use of exam and treatment rooms.
• Prepares a daily schedule for each provider.
• Manages patient flow to reduce patient wait time.
• Assists patients as necessary.
• Maintains reception area in a neat and orderly condition.
• Maintains professional relationship with referring offices.
• Maintains confidentiality of all information in accordance with HIPAA.
• Performs other related duties as assigned.

Education and Experience

• High school diploma or equivalent required.
• One year of customer service experience required.

Skills and Abilities

• Understanding of dental terminology.
• Friendly, inviting, and professional personality and presence.
• Basic office skills such as typing and filing.
• Good organizational skills.

What We Offer

• Competitive Pay, Bonus potential, and Annual Merit Reviews
• Paid Time Off
• 401k Plan w/Company Match
• Health Savings Account (HSA) with HDHP health plans
• Medical (including Virtual Care), Dental and Vision Coverage
• Basic and Supplemental Life Insurance
• Short & Long-Term Disability
• Employee Assistance Program
• BLS/CPR Certification
• Career Path Advancement to Clinical or Management positions
• National Discount and Rewards Marketplace

Paradigm Oral Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans’ status

E-Verify Participation Notice:
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact the appropriate federal agency before taking any action against you, including terminating your employment.