Dental Scheduling Assistant

ExcelHealth Group LLC; Murfreesboro (TN); On-site; USD 21,000 - 29,000; Full time

Job summary

ExcelHealth Group LLC in Murfreesboro, TN is seeking a Scheduling Assistant to support daily clinic operations in-office. You will manage high-volume phone scheduling, verify patient information, and coordinate with providers to maintain smooth patient flow.

The role requires friendly communication, strong organizational skills, and comfort using scheduling software and electronic records. In-office work only; patient-centered service is essential.

Qualifications

• Experience in a medical, optometry, or patient-facing office setting is preferred.
• Clear, courteous communication and a patient-first approach.
• Strong organization and attention to detail with ability to manage multiple priorities.

Responsibilities

• Manage and coordinate patient appointments through high-volume phone communication.
• Respond to patient inquiries with professionalism and empathy.
• Confirm, schedule, and reschedule appointments to support efficient clinic flow.
• Maintain accurate patient information, appointment schedules, and related documentation.
• Partner with providers and clinical team members to keep daily operations running smoothly.
• Support patient intake, follow-up, and other administrative needs assigned.
• Confirm schedules with providers and clinical team members.

Skills

Phone coordination

Customer service

Appointment scheduling

Medical office

Multitasking

Education

High school diploma

Tools

Scheduling software

Electronic records

Job description

Description

Scheduling Assistant — In Office

Join a patient-focused eye care team where your organization, professionalism, and friendly communication help create a seamless experience from the first phone call to the final follow-up. As a Scheduling Assistant, you will support daily clinic operations, coordinate appointments, and serve as an important point of contact for patients and providers in a fast-paced, in-office environment.

What You’ll Do

· Manage and coordinate patient appointments through high-volume phone communication

· Respond to patient inquiries with professionalism, empathy, and excellent customer service

· Confirm, schedule, and reschedule appointments to support efficient clinic flow

· Maintain accurate patient information, appointment schedules, and related documentation

· Partner with providers and clinical team members to keep daily operations running smoothly

· Support patient intake, follow-up, and other administrative needs assigned

· Confirm schedules with providers and clinical team members

What You’ll Bring

· Previous experience in a medical, optometry, or patient-facing office setting preferred

· Clear, courteous communication skills and a patient-first approach

· Strong organization, attention to detail, and ability to manage multiple priorities

· Comfort using scheduling software, electronic records, and standard office tools

· Ability to remain calm, professional, and solution-oriented in a high-volume phone environment

· A proactive mindset, strong problem-solving skills, and commitment to accuracy

Must be able to work in-office only; remote or hybrid options are not available

Ready to make an impact?

If you are dependable, detail-oriented, and passionate about providing an exceptional patient experience, we would love to hear from you.