Schedule Coordinator for a Specialty Dental Office

Midwest Periodontics; Sioux Falls (SD); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Fridays off

Paid Holidays

401(K)

Health and vision insurance

Uniform stipend

Job summary

Midwest Periodontics is seeking an organized and caring front desk administrator to greet patients, verify information, and check in for appointments. You will answer calls, collect insurance data and payments, and maintain a smooth daily schedule while delivering a positive first impression to patients and families.

The role requires strong communication, attention to detail, and teamwork in a fast-paced dental clinic environment.

Qualifications

• Greeting patients warmly and communicating clearly and professionally.
• Accurate transcription of patient records and financial information.
• Ability to engage in financial arrangements with patients and uphold policies.
• Ability to multitask efficiently while maintaining accuracy.
• Dependable team player with a collaborative mindset.

Responsibilities

• Greet and welcome patients and families
• Verify information and check-in patients for their appointments
• Answer and direct telephone calls
• Ensures efficiency in the daily schedule
• Collect insurance information and payments
• Provide patients and family members with a positive first impression and experience
• A variety of office administrative tasks/duties
• Maintain a friendly, professional clinic atmosphere

Skills

Kind and Personable

Detail-oriented

Confident

Multitasking

Reliable

Team-driven

Patient-focused

Tools

Typing Proficiency

Office Software

Job description

Job Duties

• Greet and welcome patients and families
• Verify information and check-in patients for their appointments
• Answer and direct telephone calls
• Ensures efficiency in the daily schedule
• Collect insurance information and payments
• Provide patients and family members with a positive first impression and experience
• A variety of office administrative tasks/duties

Key Qualities and Responsibilities:

• Kind and Personable: Greeting patients with a smile and warm welcome. Communicating in person and over the telephone in a clear, concise, and professional manner.
• Detail-oriented: Accurate transcription of patient records and financial information is essential to ensure our clinic operates smoothly. Attention to detail and precision are a must. Ideal candidates would have at least intermediate typing proficient and office software knowledge.
• Confident: We are looking for individuals who are confident in their abilities and are willing to engage in financial arrangements with patients. Upholding our office's financial policies is crucial in maintaining trust and satisfaction among our patients.
• Multitasking: As a valued team member, you will need to efficiently handle multiple tasks simultaneously while maintaining a high level of accuracy and quality. You must also have the ability to study and learn quickly.
• Reliable: Dependability is crucial in our clinic, where we strive to create a seamless experience for our patients. We seek applicants who can consistently fulfill their responsibilities and uphold our standards.
• Team-driven: Collaboration and effective communication are the building blocks of a successful office culture. We value individuals who have a team-oriented mindset, are willing to support their colleagues when needed and contribute to a positive and collaborative work environment.
• Patient-focused: Our primary goal is to provide exceptional care and comfort to our patients. We are looking for applicants who prioritize the well-being and satisfaction of our patients above all else.

Benefits:

• Fridays off
• Paid Holidays
• 401(K)
• Health and vision insurance
• Uniform stipend

At our clinic, we highly value a kind and professional office culture. We believe that a positive and supportive work environment directly contributes to the quality of care we provide. Our team members enjoy a friendly and respectful atmosphere where everyone is encouraged to share ideas, grow professionally, and celebrate achievements together.