Dental Scheduling Assistant

ExcelHealth Group; Murfreesboro (TN); On-site; USD 21,000 - 30,000; Full time

Job summary

ExcelHealth Group in Murfreesboro, TN is seeking an Scheduling Assistant for an in-office role. You will support daily clinic operations, coordinate patient appointments, and serve as a key contact for patients and providers in a fast-paced setting.

The ideal candidate has experience in medical or patient-facing offices, excellent communication, and strong organizational skills. This role requires in-office work with no remote option, and collaboration with the clinical team to maintain smooth

Qualifications

• Experience in a medical or patient-facing office setting preferred.
• Clear, courteous communication with a patient-first approach.
• Strong organization and ability to manage multiple priorities.
• Comfort with scheduling software and electronic records.
• Calm, professional, solution-oriented in high-volume phone environments.

Responsibilities

• Manage and coordinate patient appointments through high-volume phone calls.
• Respond to patient inquiries with professionalism and empathy.
• Confirm, schedule, and reschedule appointments to optimize clinic flow.
• Maintain accurate patient information and schedules.
• Collaborate with providers and clinical staff to keep daily operations smooth.
• Support patient intake and follow-up activities as needed.
• Confirm schedules with providers and clinical team members.

Skills

Communication

Organization

Calm under pressure

Proactive mindset

Customer service

Tools

Scheduling software

Electronic records

Job description

Description

Scheduling Assistant — In Office

Join a patient-focused eye care team where your organization, professionalism, and friendly communication help create a seamless experience from the first phone call to the final follow-up. As a Scheduling Assistant, you will support daily clinic operations, coordinate appointments, and serve as an important point of contact for patients and providers in a fast-paced, in-office environment.

What You’ll Do

· Manage and coordinate patient appointments through high-volume phone communication

· Respond to patient inquiries with professionalism, empathy, and excellent customer service

· Confirm, schedule, and reschedule appointments to support efficient clinic flow

· Maintain accurate patient information, appointment schedules, and related documentation

· Partner with providers and clinical team members to keep daily operations running smoothly

· Support patient intake, follow-up, and other administrative needs assigned

· Confirm schedules with providers and clinical team members

What You’ll Bring

· Previous experience in a medical, optometry, or patient-facing office setting preferred

· Clear, courteous communication skills and a patient-first approach

· Strong organization, attention to detail, and ability to manage multiple priorities

· Comfort using scheduling software, electronic records, and standard office tools

· Ability to remain calm, professional, and solution-oriented in a high-volume phone environment

· A proactive mindset, strong problem-solving skills, and commitment to accuracy

Must be able to work in-office only; remote or hybrid options are not available

Ready to make an impact?

If you are dependable, detail-oriented, and passionate about providing an exceptional patient experience, we would love to hear from you.