Optometry Scheduling Assistant

ExcelHealth Group LLC; Murfreesboro (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

ExcelHealth Group LLC in Murfreesboro, TN is seeking an Optometry Scheduling Assistant to support our eye care team in an in-office setting. You will manage heavy phone calls, confirm and reschedule appointments, and maintain accurate patient records to ensure smooth clinic flow.

This role emphasizes excellent communication, organization, and teamwork with the optometry staff to sustain a fast-paced environment and deliver outstanding patient experiences.

Qualifications

• Excellent communication and interpersonal skills are essential.
• Strong organizational and multitasking abilities are required.
• Experience with scheduling software and basic office tools is preferred.

Responsibilities

• Manage and coordinate patient appointments via heavy phone work.
• Answer patient inquiries and provide customer service.
• Confirm and reschedule appointments to optimize clinic flow.
• Maintain accurate patient records and appointment schedules.
• Collaborate with the optometry team on daily operations.
• Handle administrative tasks related to patient intake and follow-up.

Skills

Communication

Interpersonal skills

Organizational skills

Multitasking

Scheduling software

Tools

Scheduling software

Job description

Description

Optometry Scheduling Assistant

Join our dynamic eye care team as an Optometry Scheduling Assistant, where your organizational skills and friendly demeanor will play a vital role in delivering exceptional patient experiences. This is an in-office position designed for individuals who thrive in a fast-paced environment and enjoy engaging with people.

Key Responsibilities:

• Manage and coordinate patient appointments efficiently through heavy phone work
• Answer patient inquiries and provide excellent customer service
• Confirm and reschedule appointments as needed to optimize clinic flow
• Maintain accurate patient records and appointment schedules
• Collaborate with the optometry team to ensure smooth daily operations
• Handle administrative tasks related to patient intake and follow-up
• Confirm Schedules with providers and clinical team members
• Other duties as assigned

Skills and Qualifications:

• Previous experience in a medical or optometry office preferred
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Proficiency in using scheduling software and basic office tools
• Ability to remain professional and courteous in a high-volume phone environment
• Detail-oriented with strong problem-solving skills
• Must be able to work in-office only; remote or hybrid options are not available

We foster a supportive and growth-oriented environment where your contributions make a difference. If you are passionate about providing outstanding patient care and want to be part of a modern, forward-thinking team,