Dental Scheduler

Family Dental Station; Glendale (AZ); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Competitive compensation

Bonus opportunities

Professional development

Team environment

Job summary

Family Dental Station in Glendale, AZ is seeking a organized Dental Office Scheduler who can manage a fast-paced schedule, communicate clearly, and provide an exceptional patient experience.

The ideal candidate is proactive, detail-oriented, proficient with dental terminology and scheduling software, and capable of coordinating between doctors, hygienists, and staff to optimize patient flow.

Qualifications

• Familiarity with dental terminology and common dental procedures.
• Experience with dental practice management software preferred.
• Excellent organizational and time-management abilities.
• Ability to multitask and prioritize responsibilities.

Responsibilities

• Schedule and coordinate patient appointments efficiently.
• Manage multiple provider schedules while maximizing productivity and minimizing scheduling gaps.
• Confirm upcoming appointments through phone calls, texts, and other communication platforms.
• Contact patients with outstanding treatment to schedule recommended procedures.
• Monitor cancellations and maintain an active short-call list to fill openings.
• Coordinate scheduling between doctors, hygienists, and clinical staff.
• Handle incoming phone calls and assist patients with scheduling inquiries.
• Reschedule missed, canceled, and overdue appointments.
• Maintain accurate patient scheduling information in the dental software system.
• Communicate schedule changes and daily updates with the clinical team.
• Provide outstanding customer service and maintain positive patient relationships.

Skills

Dental terminology

Scheduling

Multitasking

Phone etiquette

Organizational skills

Teamwork

Tools

Dental software

Job description

5664 W Bell Rd Glendale, AZ 85308 · Full-Time · Dental Occupations

Family Dental Station is seeking an organized, personable, and detail-oriented Dental Office Scheduler to join our growing team! We are looking for a professional individual with excellent communication skills, strong attention to detail, and the ability to manage a fast-paced dental schedule while delivering an exceptional patient experience.

The ideal candidate is proactive, dependable, and understands the importance of maintaining an efficient schedule that supports both patient care and office productivity.

Position Responsibilities

• Schedule and coordinate patient appointments efficiently.
• Manage multiple provider schedules while maximizing productivity and minimizing scheduling gaps.
• Confirm upcoming appointments through phone calls, texts, and other communication platforms.
• Contact patients with outstanding treatment to schedule recommended procedures.
• Monitor cancellations and maintain an active short-call list to fill openings.
• Coordinate scheduling between doctors, hygienists, and clinical staff.
• Handle incoming phone calls and assist patients with scheduling inquiries.
• Reschedule missed, canceled, and overdue appointments.
• Maintain accurate patient scheduling information in the dental software system.
• Communicate schedule changes and daily updates with the clinical team.
• Provide outstanding customer service and maintain positive patient relationships.

Qualifications

• Familiarity with dental terminology and common dental procedures.
• Experience with dental practice management software preferred.
• Excellent organizational and time-management abilities.
• Ability to multitask and prioritize responsibilities.
• Strong problem-solving skills and attention to detail.
• Ability to work independently and collaboratively.
• Positive attitude, reliability, and professional demeanor.

What We Offer

• Competitive compensation based on experience.
• Performance-based bonus opportunities.
• Supportive and collaborative team environment.
• Opportunities for professional development and advancement.
• A positive workplace that values teamwork and excellence.

The Ideal Candidate

We are looking for someone who takes ownership of the schedule, understands the importance of production and patient flow, and can confidently manage scheduling demands. Our ideal candidate is organized, solution-oriented, and committed to creating a seamless experience for both patients and team members.

Join Family Dental Station and become part of a team committed to exceptional dentistry, outstanding patient service, and operational excellence!