Front Desk Receptionist

Impact Dental Services Pllc; Lorton (VA); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

401(k)

Company parties

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

Job summary

Impact Dental Services Pllc in Virginia is seeking a friendly Front Office Scheduler/Receptionist to join our busy dental practice. The ideal candidate has at least 1 year of dental scheduling experience and enjoys creating a positive patient experience.

You will be the first point of contact, greeting patients and helping them feel welcome and cared for. We offer a supportive, family-oriented clinical team and a Monday–Thursday schedule with periodic Saturday coverage.

Qualifications

• Minimum of 1 year of dental scheduling experience.
• Excellent customer service and communication skills.
• Strong organizational and multitasking abilities.
• Professional, friendly, and patient-friendly demeanor.

Responsibilities

• Greet patients in a warm, friendly, and professional manner.
• Answer incoming calls and direct to the appropriate team member.
• Schedule and coordinate patient appointments.
• Maintain accurate patient records.
• Coordinate patient flow throughout the office.
• Keep the reception area clean, organized, and welcoming.
• Stock the beverage station as needed.
• Assist with general front office and patient service needs.
• Provide exceptional customer service and help patients feel cared for.

Skills

Dental scheduling

Customer service

Communication

Multitasking

Job description

Benefits:

• 401(k)
• Company parties
• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Vision insurance

We are a privately owned dental practice seeking a friendly, reliable, and experienced Front Office Scheduler/Receptionist to join our team! Our ideal candidate has a minimum of 1 year of dental scheduling experience and enjoys creating a positive experience for every patient.

We are a fun, family-oriented dental office looking for a positive, open-minded, and flexible team member who is ready to take on each day with us. If you enjoy working with people, thrive in a busy environment, and take pride in providing exceptional patient care, we would love to meet you!

About the Role

The Dental Receptionist is the face of our practice and plays an important role in creating a welcoming and positive experience for our patients from the moment they walk through the door or call our office.

Responsibilities

• Greeting patients in a warm, friendly, and professional manner.
• Answering incoming telephone calls and directing calls to the appropriate team member or department.
• Scheduling and coordinating patient appointments.
• Maintaining accurate and up-to-date patient records.
• Helping coordinate patient flow throughout the office.
• Keeping the reception area clean, organized, and welcoming.
• Maintaining and stocking the beverage station.
• Assisting with general front office and patient service needs.
• Providing excellent customer service and helping patients feel comfortable and cared for.

Because this position is often the first point of contact for our patients, we are looking for someone who is cheerful, friendly, professional, efficient, compassionate, caring, patient, and able to multitask in a fast-paced environment.

What We're Looking For

• Minimum of 1 year of dental scheduling experience.
• Strong communication and customer service skills.
• Friendly, positive, and professional attitude.
• Excellent organizational skills and attention to detail.
• Ability to multitask and stay organized in a busy dental office.
• Dependable, flexible, and willing to work as part of a team.
• A genuine desire to provide exceptional patient experiences.

Why Join Us?

Our dental team is committed to excellence in dentistry and providing exceptional patient experiences. We have a wonderful, dedicated team with many years of service, and we truly love what we do. We believe in supporting one another, working as a team, and creating a positive environment for both our patients and staff.

Our office offers:

• Monday–Thursday schedule
• Every other Saturday
• Paid holidays
• Paid vacation
• Supportive, team-oriented doctor and staff
• Friendly, family-oriented work environment