Dental Registration - Riley - Full Time Days

Indiana University Health; Indianapolis (IN); On-site; USD 22,000 - 30,000; Full time

Job summary

Indiana University Health, Inc. Riley Outpatient Center in Indianapolis is seeking a Registration Specialist to manage patient intake and ensure accurate financial and demographic records.

You will check patients in and out, take calls, assist with insurance information and co-pays, and support clinic operations. Ideal candidates have a high school diploma, basic MS Office skills, and an interest in medical coding (ICD-10, CPT).

Qualifications

• High School Diploma or GED required.
• Basic MS Office (Word, PowerPoint, Excel) skills.
• Interest in medical coding (ICD-10; CPT) preferred.

Responsibilities

• Register patients and check them in and out.
• Take care of incoming calls.
• Explain charges and policies; collect co-pays.
• Enter charges into systems and ensure accurate records.
• Coordinate with insurance information for billing.
• Lead daily huddles and participate in quality improvement.

Skills

Registration

Check-in/out

Phone handling

Insurance coordination

Co-pays collection

Education

High School Diploma/GED

Tools

MS Office

Job description

Location

Riley Outpatient Center

Hours

Monday 7:30am-4pm

Tuesday 7:30am-5:10pm

Wednesday 7:30am-5:10pm

Thursday 7:30am-4:30pm

Friday 7:30am-2:10pm

Oversees patient flow from point of entry to destination in a timely, accurate, and professional manner. Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes. Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment. Answers incoming calls and directs patients and visitors appropriately. Expected to precept current Registration Specialist team members. Performs higher level functions appropriate for clinic defined by clinic management. Participates annually in Rapid Improvement Events and/or Quality Improvement projects. Participates in peer interviewing and assists with new team member orientation. Leads daily huddles as needed or requested by leadership.

Key Responsibilities

• Registration
• Check patients in and out
• Take care of incoming calls
• Working with insurance and co-pays
• Collection and Finance treatment plans

Prior dental experience preferred

• High School Diploma/GED is required.
• Prefer relevant experience in a health care setting.
• Ability to learn and retain medical coding; ICD-10; CPT coding preferred.
• Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.
• Basic proficiency in MS Office (Word, PowerPoint, Excel).