Dental Receptionist & Patient Success Lead

Diamond Braces; Berlin Township (NJ); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Health, dental, vision

401(k) with company match

Paid time off

Holidays

Job summary

Diamond Braces in West Berlin, NJ is seeking a Dental Receptionist to be the first point of contact for patients, delivering exceptional customer service and guiding them through treatment decisions.

This full‑time role offers starting pay at $19+ per hour, performance‑based bonus potential, comprehensive health, dental and vision benefits, a 401(k) with company match, paid time off and holidays, and opportunities for professional growth and leadership within the practice.

Qualifications

• Strong communication and customer service experience.
• Ability to engage with patients and explain options clearly.
• Willingness to learn orthodontic basics and sales process.

Responsibilities

• Build trust with patients and understand their needs.
• Welcome patients with a warm, professional demeanor.
• Lead conversations about treatment benefits and pricing options.

Skills

Customer service

Sales

Communication skills

Reception duties

Team oriented

Job description

Diamond Braces in West Berlin, NJ is seeking a Dental Receptionist to be the first point of contact for patients, delivering exceptional customer service and guiding them through treatment decisions.

This full‑time role offers starting pay at $19+ per hour, performance‑based bonus potential, comprehensive health, dental and vision benefits, a 401(k) with company match, paid time off and holidays, and opportunities for professional growth and leadership within the practice.