Dental Receptionist

Diamond Braces Orthodontist: Braces & Invisalign; West Long Branch (NJ); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Starting pay $19+

Bonus potential

Health benefits

401(k) with match

Paid time off

Training provided

Career advancement

Job summary

Diamond Braces is seeking a Dental Receptionist to greet patients, coordinate appointments, and support the practice in delivering an exceptional patient experience.

You will engage with patients, discuss treatment options, and assist with scheduling while contributing to office growth and customer satisfaction. Training is provided and advancement opportunities exist within the practice.

Qualifications

• Strong communication and customer service skills.
• Experience in sales, retail, hospitality, or customer-facing environment.
• Willing to work evenings and some Saturdays.

Responsibilities

• Build Trust: Create an immediate connection with patients and understand their needs through active listening.

Skills

Communication

Sales

Customer service

Organization

Teamwork

Job description

What’s In It For You
Turn your communication and customer service skills into a career with real earning and growth potential.

Dental Receptionist Bonuses
What’s In It For You
Turn your communication and customer service skills into a career with real earning and growth potential.
At Diamond Braces, You’ll Receive

• Starting pay of $19 +
• Performance-based bonus potential
• Full health, dental, and vision benefits
• 401(k) with company match
• Paid time off and holidays
• Comprehensive sales and orthodontic training
• Opportunities for professional development
• A clear path to leadership and internal promotion
• The opportunity to build valuable sales, communication, customer service, and relationship-building skills

No dental experience? No problem. If you have strong communication skills, confidence, adaptability, and the desire to succeed, we’ll teach you the orthodontic side of the business.
Turn Smiles Into Sales
This is not a traditional front desk position.
As a Dental Receptionist at Diamond Braces, you will be one of the first people our patients meet and an important part of helping them confidently move forward with orthodontic treatment.
This role combines customer service, patient coordination, relationship building, and consultative sales to create an exceptional patient experience while helping drive office growth.
What You’ll Do

• Build Trust: Create an immediate connection with patients and understand their needs through active listening.
• Welcome Patients: Create a warm, professional, and positive experience from the moment patients enter the office.
• Lead Patient Conversations: Explain treatment benefits clearly and tailor your approach to each patient.
• Present Financial Options: Discuss pricing and payment options confidently and transparently.
• Handle Objections: Address concerns with empathy, emotional intelligence, and problem-solving skills.
• Support Treatment Acceptance: Help patients feel comfortable and confident moving forward with treatment.
• Manage Office Flow: Maintain organized scheduling and adapt quickly in a fast-paced environment.
• Collaborate With the Team: Work closely with doctors, clinical teams, and office leadership to deliver a seamless patient experience.

Who We’re Looking For
You may be a great fit if you are:

• A strong communicator who enjoys connecting with people
• Comfortable discussing pricing and financial decisions
• Motivated by goals, results, and bonus opportunities
• Confident handling objections and helping patients make informed decisions
• Positive and resilient in a fast-paced environment
• Adaptable and comfortable when priorities change
• Organized, accountable, and team-oriented
• Experienced in sales, retail, hospitality, fitness, customer service, reception, or another customer-facing environment
• Interested in building a long-term career and growing into leadership

Who We Are
Diamond Braces is one of the fastest-growing orthodontic organizations in the country.
We don’t just straighten teeth. We help transform smiles and lives by providing affordable orthodontic care and an exceptional patient experience.
Our team is built around energy, accountability, growth, and creating an environment where both patients and employees can succeed.
Schedule

• Full-time position
• Evening availability required
• Some Saturdays required
• Schedule flexibility is essential

Why This Role Stands Out
This is more than a traditional receptionist role.
You’ll be building real sales and customer service skills, helping patients navigate important decisions about their care, contributing directly to office growth, and gaining experience that can lead to future leadership opportunities within Diamond Braces.
Equal Employment Opportunity
Diamond Braces is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, marital status, military or veteran status, genetic information, or any other characteristic protected by federal, state, or local law.