Dental Front Desk Specialist: Patient-First

Swish Dental; Austin (TX); Presencial; USD 30 000 - 42 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Bonus programs

No weekends

Medical benefits

Vision benefits

Dental benefits

Short-term disability

Paid holidays

Resumo da oferta

Swish Dental in Austin, TX is seeking a friendly receptionist to manage front-desk operations and assist patients with intake forms and scheduling. You will handle payments, verify insurance, and coordinate with clinicians to ensure smooth patient flow.

The ideal candidate has strong communication, reliability, and outstanding telephone etiquette, with a willingness to cover shifts at locations as needed. High school diploma or equivalent required.

Qualificações

• Must have a high school diploma or equivalent.
• Customer service experience is preferred.
• Ability to handle payments and maintain accuracy.
• Strong verbal and written communication skills.

Responsabilidades

• Maintain a clean, welcoming studio environment.
• Interact with individuals in the reception area.
• Assist patients with the completion of electronic intake forms.
• Collect payments.
• Notify the clinical team of patient's arrival.
• Escort patients to/from the front desk and introduce them to team members.
• Contact insurance companies to verify and gather policy information.
• Communicate with patients clearly and efficiently.
• Set up accounts and create charts for new patients.
• Maintain a team-first and patient-first attitude.
• Assist patients in scheduling appointments.
• Other duties as assigned.

Conhecimentos

Fluent in English

Interpersonal skills

Excellent telephone etiquette

Detail oriented

Reliable transportation

Punctual attendance

Formação académica

High school diploma or equivalent

Associate degree or higher preferred

1+ years customer service experience

CPR/BLS certification preferred

Descrição da oferta de emprego

Swish Dental in Austin, TX is seeking a friendly receptionist to manage front-desk operations and assist patients with intake forms and scheduling. You will handle payments, verify insurance, and coordinate with clinicians to ensure smooth patient flow.

The ideal candidate has strong communication, reliability, and outstanding telephone etiquette, with a willingness to cover shifts at locations as needed. High school diploma or equivalent required.