Dental receptionist / admin(Full-time)

Assureasmile; Miami (FL); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

401(k)

Bonus pay

Job summary

Assure A Smile in Miami is seeking an outgoing, organized Front Desk / Patient Coordinator to guide patients from their first phone call through their treatment journey while helping the practice run efficiently.

You will interact with children and adults, coordinate general and orthodontic care, and join a team that values compassion, professionalism, and careful record-keeping. Training will be provided for Eaglesoft and daily operations.

Qualifications

• License & Certification: Driver’s license
• Software Experience: Eaglesoft

Responsibilities

• Greet and assist patients, schedule appointments, and guide patients from initial phone call to treatment journey
• Coordinate general, biological, orthodontic, and advanced dental care with a supportive team
• Maintain accurate patient records and ensure smooth front desk operations

Skills

Patient interaction

Communication

Organization

Technical comfort

Tools

Eaglesoft

Job description

Be the Welcoming Heart of a Growing Dental Practice

• Meaningful patient interaction and relationship-building
• Work with children, families, adults, and seniors
• Coordinate general, biological, orthodontic, and advanced dental care
• Supportive team environment with opportunities to learn and grow
• Dental experience preferred, but we will train the right person
• Ideal for someone dependable, proactive, organized, and comfortable with technology

Pay

$16 - $25 per hour

• Competitive salary based on qualifications and experience.
• Commission-Based Incentives: Receive additional compensation for successfully processing insurance claims, handling billing tasks, and maintaining accurate patient records.

Shift & Schedule

• Monday to Friday

• Work Hours: Monday, Tuesday, Thursday: 7 AM - 4 PM; Wednesday: Closed; Friday: 7 AM - 1 PM.
• Breaks: 60-minute meal break (not counted as work hours).
• Overtime: Overtime available during busy seasons and paid at 1.5x the regular hourly rate.
• Weekend Work: No weekend shifts required.

Requirements

• License & Certification: Driver’s license
• Software Experience: Eaglesoft

We are looking for someone who is outgoing, dependable, and genuinely interested in helping people. The right person will take pride in their work, enjoy connecting with patients, and understand that excellent care begins with the very first phone call.

Job Description

Assure A Smile is seeking an outgoing, organized, and compassionate Front Desk / Patient Coordinator. You will guide patients from their first phone call through their treatment journey while helping our busy family, biological, and orthodontic practice operate efficiently.

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Bonus pay

Jobley Bonus

• $75 (awarded to candidates hired through Jobley)

Facility Information

• Name: Assureasmile
• Location: 9220 SW 72nd St Suite 205, Miami, Florida
• Type: Dental clinic

Concept of Care

At Assure A Smile, we believe dentistry is about much more than teeth. We practice whole-person, patient-first biological dentistry, recognizing that oral health is closely connected to a patient’s overall health, confidence, and quality of life.

We are looking for someone who wants to be part of something meaningful. Our front desk is not simply responsible for answering phones and scheduling appointments. You are often the first person a patient speaks with, the first person they meet, and the person who helps them feel comfortable, understood, and cared for.

Many of our patients come to us looking for a different kind of dental experience. They want someone to listen to them, respect their concerns, explain their options, and help them make informed decisions about their health. Every member of our team plays an important role in creating that experience.

We value compassion, professionalism, personal responsibility, teamwork, and a genuine desire to help others. We are committed to creating an environment where patients feel welcomed and where team members can grow, contribute their strengths, and take pride in the difference they make each day.

At Assure A Smile, you are not just filling a position. You are becoming part of a team dedicated to helping people become healthier, feel better, and receive the thoughtful care they deserve.

Average Number of Patients

30

Patients Information

• 25% Children and teenagers, including pediatric and orthodontic patients
• 30% Young adults and families seeking general, cosmetic, and preventive care
• 30% Middle-aged adults needing restorative, biological, implant, or complex care
• 15% Seniors requiring advanced restorative, denture, implant, or maintenance care

Staff

Dentists 1
Hygienists 4 (3 part time)
Front desk 2 (need 1 more)

Director

Theodore Herrmann

Biography

• 1988 — Graduated from the University of Medicine and Dentistry of New Jersey with a Doctor of Dental Medicine degree
• 1989 — Began practicing dentistry in South Florida
• 1989 — Founded Assure A Smile in Miami
• 2000 — Completed advanced implant training through the Misch Implant Institute
• 2001 — Achieved Diplomate status with the International Congress of Oral Implantologists
• 2007 — Transitioned into holistic and biological dentistry
• 2010 — Completed advanced orthodontic training with Dr. Jay W. Gerber through the International Association for Orthodontics
• 2017 — Became a Certified Biological Dentist through the International Academy of Biological Dentistry and Medicine
• 2019 — Achieved IAOMT SMART certification in mercury-safe amalgam removal
• 2019–2024 — Served as President of the International Academy of Biological Dentistry and Medicine
• 2022 — Incorporated Vivos airway and sleep-apnea treatment into the practice
• Ongoing — Continues advanced training in airway, orthodontic, biological, implant and whole-person dentistry

Number of Units

7 operatories 4 for hygiene 3 for treatment consolation room lunch room

Equipment

• Digital x-rays
• CBCT AI diagnostic soft ware
• CEREC
• 3D Printer
• Nitrous Oxide
• Practice management software

Sterilization & Infection Control

• 2 Class B autoclaves
• Ozone generator
• Ozonated water

Opening Hours

• Mon-Wed 8-5
• Thursday 8-3

Closed on

• Most Federal Holidays
• CPR Certification
• BLS Certification
• Infection Control License
• Driver's license