Front Desk

Florida Oral & Maxillofacial Surgery; Naples (FL); On-site; USD 21,000 - 28,000; Part time

Job summary

Florida Oral & Maxillofacial Surgery in Naples is seeking a friendly, detail-oriented dental/medical front desk receptionist for a part-time role. You will greet patients, schedule appointments, verify insurance, and maintain records.

Ideal candidates have a positive attitude, 1 year of office experience, and comfort with Word/Excel; bi-lingual is a plus. This role supports patient flow and fosters a welcoming practice environment.

Qualifications

• High school diploma or equivalent required.
• 1 year dental or medical office experience preferred.
• Competency in Microsoft Word and Excel.
• Bi-lingual is a plus but not required.
• Positive attitude and strong customer service skills.
• Background check required.

Responsibilities

• Greet patients when they arrive at the practice.
• Schedule appointments for patients and referrals.
• Maintain patient records and enter information into the data system.
• Submit patient claims to insurance companies; verify insurance.
• Assist patients with intake and medical forms.
• Inform patients of payment options and collect payments when applicable.
• Ensure reception area is clean and professional.
• Support office team to exceed patient expectations.

Skills

Customer service

Team player

Positive attitude

Bi-lingual

Great personality

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Description

Are you looking to leave work and think, " That was FUN? Then look no further and come join our team at Florida OMFS. We are looking for like-minded people to join our group practice whose vision is to create beautiful smiles while creating lasting impressions and touching patients' hearts. No Experience, No Problem. We Are a Teaching Oral Surgery Practice, And We Pride Ourselves On Our Intuitive Training Protocol. We Are Looking For GREAT PERSONALITIES, TEAM PLAYER MENTALITY, And Someone With FANTASTIC CUSTOMER SERVICE. If You Think You Have What It Takes, Let Me Tell You What We Offer

• This is a Part-Time role. Work hours are 7:45 am-4:30, with a Half-hour lunch Monday, Wednesday, and Thursday. Rarely would you have to work past these hours. We believe strongly in supporting a healthy Work-Life Balance.

Responsibilities

• Greet patients when they arrive at the practice
• Schedule appointments for patients and referrals
• Maintain patient records
• Submit patient claims to insurance companies
• Complete insurance verifications.
• Verify, update, and enter patient information and patient insurance into the data system.
• Assist patients in filling out required intake and medical forms
• Confirm appointments with patients and ensure cancellations are filled
• Manage and organize referrals
• Inform patients of payment options if applicable
• Perform basic accounting tasks such as taking patient paymentsUpdate patient insurance information
• Ensure all dental office equipment is functioning properly
• Sort and organize incoming and outgoing mail
• Ensure reception area is maintained and professional in appearance.
• Patient hand-off to the Dental Assistant.
• Monitors patients' waiting times; takes appropriate action to resolve patient flow issues, acknowledges wait times with patients, and offers solutions to accommodate patients' needs.
• Partners with the Office team to ensure patients' visits exceed expectations.
• Updates treatment plan information in the company system at the direction of the treating Doctor; collects and posts patient payments.
• Educates patients on insurance benefits.
• Other duties as directed by supervisor

Requirements

• Demonstrate a positive attitude in the face of difficult or challenging situations
• High school or equivalent (Required).
• 1-year Dental or Medical Office experience.
• Competency in Microsoft applications including Word and Excel
• Background check required.
• Physical Requirements: Mostly walking, talking, standing, and updating information in computer systems
• Possess a basic understanding of Dental Insurance, a plus
• Knowledge of dental terminology, procedures, and diagnosis is a plus.
• Knowledge of OMS Vision is a plus
• Bi-lingual is a plus but not required.
• A GREAT PERSONALITY!