Dental Receptionist

Main Street Dental Care; New City (NY); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Paid time off

401(k) matching

Company parties

Donation matching

Employee discounts

Free food & snacks

Health insurance

Opportunity for advancement

Job summary

Main Street Dental Care in New City, NY seeks a detail-oriented Front Office Associate to manage all frontdesk workflows, including patient scheduling, accounts receivable, and inventory order placement. You will master our frontdesk/backdesk software and be the first and last touchpoint with patients, ensuring excellent service quality and smooth frontdesk operations.

Ideal candidates are fluent in English and Spanish, with 1–2 years of frontdesk experience, strong communication skills, and a

Qualifications

• Minimum 1–2 years of front desk experience in healthcare or dental setting.
• Fluent in English and Spanish with excellent communication abilities.
• Proficient in Microsoft Word and Excel; capable of multi-tasking in a fast-paced environment.
• People-focused, with the ability to handle challenging interactions calmly.
• Self-driven and able to work independently while supporting team goals.
• Strong organizational skills and attention to detail across workflows.
• Collaborative team player with a positive attitude.

Responsibilities

• End-to-end frontdesk operations management.
• Patient scheduling and management to ensure professional service from start to finish.
• Insurance management from applications to payment submissions.
• Accounts receivables management and accurate record-keeping.
• Accounts payables coordination with the back office for supplies.
• Collaborate with Office Manager on workflow optimizations.
• Perform ad hoc duties during expansion.

Skills

Front desk experience

Bilingual English/Spanish

Communication skills

MS Office (Word, Excel)

People-oriented

Self-starter

Detail-oriented

Team player

Tools

EagleSoft

Job description

Benefits:

• Paid time off
• 401(k) matching
• Company parties
• Donation matching
• Employee discounts
• Free food & snacks
• Health insurance
• Opportunity for advancement

About the Role

We are looking for a detail oriented and people-focused Front Office Associate to join our expanding team! You’ll be managing all of our frontdesk workflows - including patient scheduling and management, accounts receivables, inventory order placement and more. You’ll become an expert at navigating our frontdesk and backdesk software, will be the first and last touchpoint with all patients (ensuring excellent service quality!), and ensure the frontdesk operations are running smoothly. If you have an eye for detail and are a people-person, this is the job for you!

What You’ll Do

• End-to-end frontdesk operations management
• Patient scheduling and management - ensuring all of our patients receive excellent, professional and friendly service from start to finish
• Insurance management - from applications to payment submissions
• Accounts receivables - ensure that our AR is managed in an organized and safe manner
• Accounts payables - work with our back office team to order essential dental supplies
• Work with our Office Manager on workflow optimizations
• Ad hoc duties that will crop up during expansion

Required Qualifications

• 1-2 years of frontdesk experience
• Fluent in English and Spanish
• Excellent communication skills
• Intermediate to expert knowledge in Microsoft Office Suite - primarily Word and Excel
• People-person - you love to work with people, and can manage even the most difficult situations with a level-head and a smile
• Self-starter - can work well independently
• Detail oriented and very organized, as you’ll be managing several workflows in tandem
• Team player

Preferred Qualifications

• Experience with EagleSoft
• Experience working in a clinical setting
• Experience with operatory treatment set up and an understanding of standard clinical procedures
• X-ray license, or experience taking X-rays

About Us

We’re more than just a dental practice- we're a tight-knit community and dental practice dedicated to fostering love, compassion, and excellence in oral health care. Our lead dentist, Dr. Villalobos, is the epitome of professionalism, skill, and dedication. Her passion led her to graduate from the prestigious New York University College of Dentistry as she continuously pursues and participates in continuing education classes to stay up to date on new scientific findings and cutting-edge technologies. Her knowledge and 30+ years of experience, coupled with her unwavering passion, make her an expert in her field.

Among our team members are several experienced doctors, including Dr. Patti and Dr. Suero, both graduates of Columbia University, with over 30 years of training and experience in North Jersey. Dr. Patti specializes in pediatric dentistry, while Dr. Suero focuses on serving the underserved Latinx community.

With a patient-centered approach, we prioritize individual needs and preferences, striving to exceed expectations with every visit. Our dedication to excellence drives us to provide top-quality service, setting the standard for dental care in our community.

Equal Opportunity Statement

We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.