Dental Receptionist

Main Street Dental Care; Congers (NY); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Paid time off

401(k) matching

Company parties

Donation matching

Employee discounts

Free food & snacks

Health insurance

Opportunity for advancement

Job summary

Main Street Dental Care in Congers, NY is seeking a detail-oriented Front Office Associate to manage patient scheduling, accounts receivable, inventory, and frontdesk workflows with a focus on excellent service quality. You will navigate our frontdesk and backdesk software and act as the first and last touchpoint with patients, ensuring smooth operations and a friendly, professional experience.

The role emphasizes strong communication, organizational skills, and the ability to handle multiple

Qualifications

• 1–2 years of front desk experience.
• Fluent in English and Spanish.
• Excellent communication skills.
• Proficient in Microsoft Word and Excel.
• People-person who can stay calm under pressure.
• Self-starter who works independently.
• Detail oriented and highly organized.
• Team player.

Responsibilities

• End-to-end frontdesk operations management.
• Patient scheduling and management - ensuring all patients receive excellent, professional and friendly service from start to finish.
• Insurance management - from applications to payment submissions.
• Accounts receivables - ensure AR is managed in an organized and safe manner.
• Accounts payables - collaborate with back office to order essential dental supplies.
• Work with Office Manager on workflow optimizations.
• Ad hoc duties that crop up during expansion.

Skills

Front desk experience

Bilingual EN/ES

Communication

MS Word & Excel

People oriented

Self-starter

Detail oriented

Team player

Tools

EagleSoft

Job description

About The Role

We are looking for a detail oriented and people-focused Front Office Associate to join our expanding team! You’ll be managing all of our frontdesk workflows - including patient scheduling and management, accounts receivables, inventory order placement and more. You’ll become an expert at navigating our frontdesk and backdesk software, will be the first and last touchpoint with all patients (ensuring excellent service quality!), and ensure the frontdesk operations are running smoothly. If you have an eye for detail and are a people-person, this is the job for you!

Benefits

• Paid time off
• 401(k) matching
• Company parties
• Donation matching
• Employee discounts
• Free food & snacks
• Health insurance
• Opportunity for advancement

About The Role

We are looking for a detail oriented and people-focused Front Office Associate to join our expanding team! You’ll be managing all of our frontdesk workflows - including patient scheduling and management, accounts receivables, inventory order placement and more. You’ll become an expert at navigating our frontdesk and backdesk software, will be the first and last touchpoint with all patients (ensuring excellent service quality!), and ensure the frontdesk operations are running smoothly. If you have an eye for detail and are a people-person, this is the job for you!

What You’ll Do

• End-to-end frontdesk operations management
• Patient scheduling and management - ensuring all of our patients receive excellent, professional and friendly service from start to finish
• Insurance management - from applications to payment submissions
• Accounts receivables - ensure that our AR is managed in an organized and safe manner
• Accounts payables - work with our back office team to order essential dental supplies
• Work with our Office Manager on workflow optimizations
• Ad hoc duties that will crop up during expansion

Required Qualifications

• 1-2 years of frontdesk experience
• Fluent in English and Spanish
• Excellent communication skills
• Intermediate to expert knowledge in Microsoft Office Suite - primarily Word and Excel
• People-person - you love to work with people, and can manage even the most difficult situations with a level-head and a smile
• Self-starter - can work well independently
• Detail oriented and very organized, as you’ll be managing several workflows in tandem
• Team player

Preferred Qualifications

• Experience with EagleSoft
• Experience working in a clinical setting
• Experience with operatory treatment set up and an understanding of standard clinical procedures
• X-ray license, or experience taking X-rays

About Us

We\'re more than just a dental practice- we\'re a tight-knit community and dental practice dedicated to fostering love, compassion, and excellence in oral health care. Our lead dentist, Dr. Villalobos, is the epitome of professionalism, skill, and dedication. Her passion led her to graduate from the prestigious New York University College of Dentistry as she continuously pursues and participates in continuing education classes to stay up to date on new scientific findings and cutting-edge technologies. Her knowledge and 30+ years of experience, coupled with her unwavering passion, make her an expert in her field.

Among our team members are several experienced doctors, including Dr. Patti and Dr. Suero, both graduates of Columbia University, with over 30 years of training and experience in North Jersey. Dr. Patti specializes in pediatric dentistry, while Dr. Suero focuses on serving the underserved Latinx community.

With a patient-centered approach, we prioritize individual needs and preferences, striving to exceed expectations with every visit. Our dedication to excellence drives us to provide top-quality service, setting the standard for dental care in our community.

Equal Opportunity Statement

We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.