Dental Receptionist

SN Family Dental Milltown; Milltown (NJ); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

PTO

Bonuses

Job summary

SN Family Dental Milltown is seeking a Receptionist to manage patient calls, schedule appointments, and keep the front desk organized and efficient.

You will work with clinical and admin teams to ensure smooth patient flow, reduce cancellations, and contribute to a productive office environment with growth opportunities.

Qualifications

• Dental office experience is required.
• Strong knowledge of Dentrix is required.
• Bilingual Spanish is a plus.
• Experience with scheduling, phones, or front desk coordination is preferred.

Responsibilities

• Answer and manage all incoming patient calls professionally.
• Schedule new and existing patients efficiently and accurately.
• Maintain a fully productive and organized schedule.
• Fill cancellations and reduce open chair time.
• Confirm appointments and improve patient follow-through.
• Work closely with the clinical and administrative team to ensure smooth patient flow.
• Track and manage leads from Google, website, and phone calls.

Skills

Dental office experience

Dentrix

Phone handling

Front desk coordination

Bilingual Spanish

Tools

Dentrix

Dental Intelligence

Job description

SN Family Dental

We are a mother-daughter-owned dental practice that truly cares about our team, our patients, and the future we’re building together.

Our goal isn’t just to run a dental office. We’re building a place where people can grow, take ownership, and create long‑term careers, not just show up for a job.

We’re growing, and we’re looking for the right Receptionist to grow with us.

The Opportunity

We’re looking for a Receptionist who understands that the schedule is not passive, it is actively managed, controlled, and optimized every day.

In this role, you will:

• Answer and manage all incoming patient calls professionally
• Schedule new and existing patients efficiently and accurately
• Maintain a fully productive and organized schedule
• Fill cancellations and reduce open chair time
• Confirm appointments and improve patient follow-through
• Work closely with the clinical and administrative team to ensure smooth patient flow
• Track and manage leads from Google, website, and phone calls

This role directly impacts production, patient experience, and overall office success.

Growth Path

We believe in developing people, not just filling positions.

Step 1: Scheduling & Patient Communication
You focus on mastering scheduling efficiency, phone handling, and patient coordination.

Step 2: Performance & Systems Improvement
You begin improving scheduling systems, increasing production efficiency, and supporting lead conversion.

Step 3: Leadership Opportunity
You step into a senior scheduling or operations support role with expanded responsibility and growth potential.

Compensation & Benefits

• $22–$30 per hour (based on experience)
• Performance-based bonus opportunities
• Growth-based compensation increases
• Benefits package including PTO and more

Requirements

• Dental office experience - Required
• Strong knowledge of Dentrix - Required
• Bilingual Spanis is a plus
• Experience with scheduling, phones, or front desk coordination
• Dental Intelligence experience is a plus
• Strong communication and organizational skills
• Ability to stay calm, efficient, and detail-oriented in a fast‑paced environment

Who You Are

This role is a great fit if you:

• Enjoy working with patients and guiding them through scheduling
• Are confident on the phone and in fast‑paced environments
• Understand the importance of a full and productive schedule
• Are detail‑oriented and organized
• Want to be part of a growing, structured, high‑accountability team

Our Culture

We believe that strong systems and strong people create strong results.

We are building a culture that is:

• Accountable
• Organized
• Growth‑focused
• Team‑oriented, but performance‑driven

As we grow, there will be more opportunities for the right people to grow with us.

Why This Role Matters

The schedule is the backbone of the practice.

The right Receptionist doesn’t just fill appointments, they control flow, protect production, and ensure patients get the care they need on time.

Benefits:

• PTO
• Bonuses

Compensation:

• $22-$28/hour