Dental Receptionist

Franklincoc; Franklin (IN); On-site; USD 21,000 - 30,000; Full time

Job summary

Cedar Lane Family Dentistry in Franklin, IN is seeking a dynamic Dental Receptionist / Check Out Specialist to join our busy practice. You will be the friendly front-desk face, handling billing, insurance processing, and EHR management to ensure a seamless patient experience from check-in to checkout.

The role requires dental office experience, strong communication, and proficiency with Dentrix. We offer a full-time position with 32 hours per week minimum, with potential for additional hours

Qualifications

• Proven experience in a dental office with clerical tasks and billing knowledge.
• Familiarity with dental insurance and treatment estimates.
• Strong attention to detail in records management.
• Excellent verbal and written communication, friendly professionalism.
• Knowledge of HIPAA and patient confidentiality best practices.

Responsibilities

• Greet patients warmly at check-in and check-out.
• Manage billing, payments, and treatment estimates for patients.
• Review and update patient records accurately.
• Provide administrative support: appointment scheduling and phone handling.
• Ensure HIPAA compliance and protect patient information.
• Review care plans and billing documentation for accuracy.
• Answer insurance questions and explain coverage and options.
• Maintain professional front-desk operations and customer service.

Skills

Dental billing

Insurance processing

HIPAA compliance

Customer service

EHR management

Tools

Dentrix

Job description

Cedar Lane Family Dentistry | September 30, 2026

Job Type : Full Time

Job Location: 850 Cedar Lane, Franklin, IN 46131

Employer: Cedar Lane Family Dentistry

Job Summary

We are seeking a dynamic and organized Dental Receptionist to join our busy dental practice as a Check Out Specialist. In this vital role, you will be the friendly face and efficient coordinator at the front desk, ensuring smooth patient flow and exceptional customer service. Your expertise in dental billing, insurance processing, and electronic health records (EHR) management will help deliver a seamless patient experience from check-in to check-out. If you thrive in a fast-paced environment, possess excellent communication skills, and have a passion for healthcare support, this opportunity is perfect for you! This paid position offers a chance to grow your career within a supportive team dedicated to quality patient care.

Duties

• Greet patients warmly
• Manage patient check-out processes including billing, payment collection and treatment estimates
• Review and update patient records accurately
• Administrative support tasks including appointment scheduling and phone communication
• Ensure compliance with HIPAA regulations by maintaining strict confidentiality of patient information and clinical documentation review
• Assist with documentation review for accuracy and completeness related to care plans and billing procedures
• Provide excellent patient service by addressing inquiries about insurance coverage, payment options, and clinic policies
• Maintain professionalism in phone etiquette and customer service interactions while managing front desk responsibilities

Qualifications

• Proven experience in a dental office setting with strong clerical skills and familiarity with dental insurance and treatment estimates
• Demonstrated ability to handle dental records management with attention to detail and accuracy
• Excellent communication skills—both verbal and written—with a friendly yet professional demeanor
• Strong computer skills including proficiency in Dentrix preferred
• Dental clinic experience is required
• Ability to multitask efficiently while maintaining high levels of accuracy in documentation review and data entry
• Knowledge of healthcare confidentiality policies such as HIPAA is essential for safeguarding patient information

We are hiring for a minimum of 32 hours a week but you could get more hours if desired or needed.

Join our team today to make a positive impact on patients’ lives while advancing your career in healthcare administration! We are committed to fostering an inclusive environment where your skills can shine. This is a paid position that offers valuable professional growth opportunities within a vibrant dental practice dedicated to excellence.