Dental Front Desk Receptionist- Experience Required

Campus Hills Dentistry; Bel Air (MD); On-site; USD 29,000 - 36,000; Part time

Job summary

Campus Hills Dentistry in Bel Air, MD is seeking a friendly front desk receptionist to join our practice as a patient coordinator. You will warmly greet patients, manage scheduling, help with forms, and coordinate treatment plans while explaining financial options.

The ideal candidate has at least 1 year of dental receptionist experience, strong knowledge of dental terminology, and proficiency with dental software (Dentrix preferred).

Qualifications

• Strong knowledge of dental terminology, procedures, and dental office operations.
• Proficiency with dental practice management software or ability to learn quickly.
• Superior customer service and professional communication with patients.

Responsibilities

• Warmly greet patients entering the office.
• Schedule, cancel, and reschedule appointments.
• Assist patients with filling out required forms.
• Scan patient documents and upload to computer.
• Call insurance companies for benefits and eligibility details.
• Collect patient payments as needed and explain financial options.
• Coordinate treatment plans and explain financial options to patients.

Skills

Excellent communication

Fast learner

Multitasking

Professional appearance

Education

High school diploma

Tools

Dentrix

Dexis

Job description

Our rapidly-growing office is looking to hire a skilled front desk receptionist to join our practice. As patient coordinator, having a friendly, upbeat, and professional attitude is essential in promoting an enjoyable dental experience for our patients. We are looking for someone with excellent communication skills who is a fast learner and can multitask while maintaining a welcoming environment for all patients. Our up-to-date office is completely paperless, so being proficient with computers is a must.

Dental Receptionist Responsibilities:

• Warmly greet patients who enter the office
• Schedule, cancel, and reschedule patient appointments
• Assist patients in filling out required forms
• Scanning in patient documents and uploading to computer
• Calling insurance companies to get breakdown of benefits and eligibility
• Collecting patient payments as needed
• Treatment plan coordination and ability to explain financial options to patients

Dental Receptionist Requirements:

• High school diploma
• Strong knowledge of dental terminology, procedures, and dental office operations *experience is required*
• Proficiency or ability to learn dental practice management software
• Dentrix/Dexis experience is preferred but not required, willing to train on job
• Superior customer service, handling phone calls, emails, and patient inquiries in a professional manner
• Excellent interpersonal skills, positive attitude and professional appearance
• Maintain HIPAA compliance and patient confidentiality
• Excellent organizational, multitasking, and time-management skills
• Knowledge of or ability to learn current CDT codes

Job Type:

• Part-time or Full-time, no weekends

Compensation:

• Competitive compensation
• Negotiable based on experience

Job Types: Part-time, Full-time

Pay: $21.00 - $26.00 per hour

Schedule:

• Monday to Friday

Experience:

• Dental receptionist: 1 year (Required)
• Dental Terminology: 1 year (Required)
• Dentrix: 1 year (Preferred)

Work Location: In person