Dental Practice Operations Manager

Dental Excellence Group; Sylvania (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

Dental Excellence Group in Northwest Ohio seeks a Practice Administrator to lead daily office operations, staffing, scheduling, and resource planning, ensuring a positive patient experience and efficiency aligned with company values.

You will drive profitability through controllable-cost management, oversee billing and insurance processes, support marketing initiatives, and maintain compliance, facility, and technology standards to support growth and excellent patient care.

Responsibilities

• Oversee day-to-day office operations, including scheduling, staffing, and resource planning.
• Drive profitability by managing controllables (labor, supplies, maintenance).
• Ensure effective billing, collections, insurance claim processes, and financial reporting.
• Monitor patient satisfaction and retention.
• Support marketing campaigns and community outreach to drive new patient growth.
• Hold the team accountable to scheduling and care protocols.
• Maintain compliance with regulatory and internal policies.
• Ensure the facility, equipment, and technology are properly maintained.
• Accurately complete all administrative and reporting tasks.

Skills

Team-building

Emotional intelligence

Conflict resolution

Communication

Job description

Dental Excellence Group in Northwest Ohio seeks a Practice Administrator to lead daily office operations, staffing, scheduling, and resource planning, ensuring a positive patient experience and efficiency aligned with company values.

You will drive profitability through controllable-cost management, oversee billing and insurance processes, support marketing initiatives, and maintain compliance, facility, and technology standards to support growth and excellent patient care.