Dental Office Manager: Lead Team, Elevate Patient Care

Dentrust Optimized Care Solutions; Campbell (OH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

Holidays

Medical, Vision, and Dental

HSA and insurance

401k with matching

AAFES access

Job summary

DOCS Health in Ohio is seeking an Office Manager to lead a high-performing dental team in a modern practice. You will drive daily operations, mentor staff, and uphold patient-centered care while aligning with corporate standards and regulatory requirements.

Your leadership will influence patient satisfaction, team morale, and financial performance in a busy private practice environment.

Qualifications

• 2+ years of dental office management or healthcare leadership experience required.
• Strong knowledge of dental office operations, insurance processes, and patient scheduling systems.
• Experience managing budgets, controlling expenses, and meeting revenue goals.
• Proficient in conflict resolution, problem-solving, and fostering a positive workplace culture.
• Familiarity with HIPAA, OSHA, and other relevant regulatory requirements.
• Comfortable working full-time hours including some Saturdays.

Responsibilities

• Build and maintain a positive, team-oriented office culture that supports staff retention and development.
• Align the practice with company values, standards, and operational best practices.
• Lead, train, coach, and mentor team members to maximize individual and team potential.
• Analyze business metrics to drive revenue growth, manage expenses, and achieve monthly targets.
• Identify areas for improvement using data insights and implement effective performance strategies.
• Address patient and staff concerns promptly with clear, compassionate conflict resolution.
• Deliver weekly performance updates and improvement plans to the Area Manager.
• Ensure compliance with company policies, industry regulations, and safety standards.
• Uphold a polished, professional office environment, including appearance and cleanliness.

Skills

Dental office management

Budget management

Conflict resolution

Leadership

HIPAA compliance

Job description

DOCS Health in Ohio is seeking an Office Manager to lead a high-performing dental team in a modern practice. You will drive daily operations, mentor staff, and uphold patient-centered care while aligning with corporate standards and regulatory requirements.

Your leadership will influence patient satisfaction, team morale, and financial performance in a busy private practice environment.