Dental Practice Operations Leader

Heartland Dental; Spring Hill (TN); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Six paid holidays

Paid time off

Job summary

Heartland Dental is seeking a Practice Manager of Operations to join Tanyard Springs Family Dentistry. This role partners with doctors to guide clinic teams, align goals, and drive performance in a fast-paced dental office environment.

The PMO will lead training, develop annual goals, and support financial planning while maintaining patient-centered care and team ethics. Strong leadership and communication are essential.

Qualifications

• Associate’s or Bachelor's degree or 3-5 years’ leadership experience.
• Experience in a fast-paced, customer-centric environment.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions.
• Excellent communication, leadership, coaching, and conflict resolution skills.
• Trustworthy; maintain patient confidentiality and team ethics.

Responsibilities

• Develop and pursue annual top 10 business goals and 16 personal development goals (5 technical, 5 commitment, 6 personality).
• Ensure goals and priorities of Doctors and teams are achieved through servant leadership.
• Support the Doctor Led, Hygiene Driven, Operations focus philosophy through meetings and huddles.
• Create alignment with doctor through daily one-on-ones and weekly touch points.
• Partner with Doctors to identify skills needed for open positions and proper selection within the practice.

Skills

Leadership

Communication

Coaching

Conflict resolution

Process analysis

Education

Associate’s degree

Bachelor’s degree

3-5 years leadership experience

Tools

Dentrix or other dental software

Job description

Heartland Dental is seeking a Practice Manager of Operations to join Tanyard Springs Family Dentistry. This role partners with doctors to guide clinic teams, align goals, and drive performance in a fast-paced dental office environment.

The PMO will lead training, develop annual goals, and support financial planning while maintaining patient-centered care and team ethics. Strong leadership and communication are essential.